photoshop quiting on boot

TC
Posted By
tom_consolazio
May 16, 2004
Views
324
Replies
9
Status
Closed
Hey all of a sudden I am having a problem with photoshop 7.0… When it starts up at the last step of the loading screen it just exits. I have 3.06 ghz intel 4 with 512 ram. I have uninstalled and reinstalled to no avail. Any help is greatly appreciated… I have multiple clients waiting for work…
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MM
Mac_McDougald
May 16, 2004
Try "How to delete/reset Photoshop preferences" in FAQ.

Mac
TC
tom_consolazio
May 16, 2004
could you please point me to where the faq is thanks
MM
Mac_McDougald
May 16, 2004
At the top of the photoshop forum page.

M
TC
tom_consolazio
May 16, 2004
nope didn’t work even on a fresh install.. never even got the popup to reset preferences…
MM
Mac_McDougald
May 16, 2004
Re-install doesn’t overwrite prefs.

You have to be really QUICK with the shift/control/alt.

Or you can delete the prefs file manually, that’s in the FAQs somewhere too.

Mac
P
Phosphor
May 16, 2004
Why don’t people just point new visitors with questions about deleting preferences to the best source of info?

Here:
<http://www.adobe.com/support/techdocs/6712.htm>
TC
tom_consolazio
May 16, 2004
ahh yes that worked finding and deleting the psp file. Thanks!
MM
Mac_McDougald
May 16, 2004
Glad it worked.
Good suggestion, Phos.
I made note for pasting in future.
Since I hang around the Elements forum also, it’s interesting that I couldn’t find a similar detailed file in the Elements KB.

Mac
P
Phosphor
May 16, 2004
Yeah, Mac…I know what you mean.

I’ve looked several times for a similar document for the Illustrator file locations.

Got lost in the KB and barely made my way back out.

🙂

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