Not to be rude, but we are getting very tired of this question on this list.
Well, now, he might have a Logitech or MS keyboard that needs updating, no?
M
I figured it out, it was a keyboard issue.
The FAQ should be replicated in the threads list and be set to sticky… we never had such a question at pst since I made that…
I saw that a little after I posted, I’m sorry guys.
MFootball,
No need for an apology. Heck, you’d be surprised at how many folks overlook the FAQ. Of course, I wonder if a large part of that reason is that it isn’t obvious to those perusing the forum via a newsreader. In the web forum, it is much more obvious but I dare say it still doesn’t jump out and grab one’s attention. I don’t know that it would help any or not, but I’d suggest some change be made to the FAQ topic so that it stands out even more. And, while "FAQ" is a fairly common term, I’m not sure how true that is to those where English is a second language, yet who visit here because it is still a great source of help.
Moderators,
A suggestion…even though the header box above the topic list quite clearly spells out that the Frequently Asked Questions should be explored first, before posting a question, I wonder at times how many folks don’t so much as read that box? So, how about changing the topic title from "Photoshop FAQ Topics – Check here first, your question may have been answered already!" to all caps and spell out "FAQ"? Perhaps this…
"Photoshop FREQUENTLY ASKED QUESTIONS (FAQ) – Check here to see if your question has been answered already!"
If possible, perhaps even the FREQUENTLY ASKED QUESTIONS could be emphasized in a red font?
Just an idea,
Daryl
Just what I suggested a few weeks back.
It’s all about communication and the ability of the privileged (us) to communicate with the underprivileged!
John
(For the benefit of the literally-minded, I mean those "in the know" as opposed to the novices who visit with their questions.)
A suggestion…
I don’t expect that it will make any difference but it’s worth a try. The header now reads:
FREQUENTLY ASKED QUESTIONS (FAQ’s) – Check here first, your question may have been answered already!
Ian
FREQUENTLY ASKED QUESTIONS (FAQs) – Check here first, your question may have been answered already!
Ah, thank you. That feels so much better now.
However, instead of "…answered already!" it could be "…already answered!"
"Already" is superfluous.
Geesh guys! Lighten up, will ya? At least the sentence is there for the newbies to see and read!
Hey, I didn’t start it.
And it only gets worse. I would actually put a full stop after "Check here first" and discard the rest. What ambiguity in "frequently asked questions" requires explication? I won’t even get into whether a comma is the correct punctuation.
If I lighten up any more, I shall be forced to dislodge my tongue from my cheek.
=-= Harron =-=
Too bad there isn’t some way to tie a "gateway" FAQ page to the number of times a new user visits here.
Up until they have say, 5 unique visits to the Forum, new visitors would not be allowed to pass the FAQ Thread Index, and the messages linked to in that Index.
Perhaps then people might get the bloody hint, because sure as shootin’ people with those oft-repeated basic questions have well been able to ignore the top-of-the-page FAQ thread (and the redundant "Looking for FAQs?" thread that lived just below it) for a long time.
The title, spelling and grammar have not changed in a very long time, and I’m not responsible for any of them.
They got that way (very elongated, now even more so!), because we were trying to direct users to it. First it was "FAQ", then it was "***FAQ – Check here first!***" Then it was "FAQs – Check here first, or we´ll kill your cat", then it was "FAQs – Check here first, your question may have been answered already!" and now it is "FREQUENTLY ASKED QUESTIONS (FAQs) – Check here first, your question may have been answered already!" The current record. Totally on Ian!
The problem is that we have no idea how effective it is. If someone reads it and finds the answer to their problem, they’re not generally going to put a post up telling us.
As for those that don’t read them. You could have a giant dialog box come up when logging in asking if the user wants to read the FAQs and they’d say no.
Bob
…. And then we´d kill their cat?
Why? The cat would likely read the FAQ. <g>
Bob
Totally on Ian!
Nope!
I capitalised the Frequently Asked Question part and added (FAQs). As for the rest – I don’t know and don’t particularly care.
The problem with killing the cat was that many people had more questions than they had cats.
<G>
