Forbidden to discuss software activation… isnt that strange?

P
Posted By
p8mode
May 21, 2004
Views
283
Replies
7
Status
Closed
The topic I opened on the software activation earlier today was forcibly closed (marked R/O) by someone in a position to do so, just a few hours later. Isnt that food for thought? Seems that Adobe dont even want to give customers the opportunity to discuss the topic openly. Those of you for whom this is no cause for concern: "ignorance is bliss".
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DM
Don_McCahill
May 21, 2004
Not really. It is just that the topic has been discussed to death over the last year, and no new information is coming out. If you want to learn more about activation and various opinions of it, you are welcome to look through the many threads that are (probably) still in the archived files.

Personally, it doesn’t bother me that your thread went R/O. I don’t like activation, and many others don’t as well. Adobe knows this, and another thread at this time is not likely to change any ones mind. I suspect that sales will make the difference. If they are down, Adobe will drop activation, if they are up (fewer pirates) then it will stay.
DP
Daryl_Pritchard
May 21, 2004
Perhaps this thread and the separate topic I cross-posted can be merged to at least keep the comments together. While I think there is merit to leaving a topic open so newer users of Photoshop CS are still given a place to voice their issues and opinions, we don’t need a rash of new, separate threads on the topic.

Daryl
DZ
Dan_Zimmerman
May 22, 2004
I have to reactivate every time I do a system restore. When I first complained about this I was told to email Adobe directly, that it wasnt a forum issue. I emailed Adobe and never heard back. So it seems that Adobe has no intention of correcting the bugs in their activation system.

What I dont understand is why does a thread about these obvious flaws in an otherwise killer program always bring the "Adobe love it or leave it" crowd out. No one makes anyone read a thread. If your not interested then dont be.

Izotope recently went the way of PACE authorization and was flooded with emails from angry users, and came out with a better authorization scheme. If Adobe would at least acknowledge the concerns people have with these new activation systems and tell people they are working on a better version or something, or correcting bugs like the ones with system restore, I bet these types of thread would disappear.

Just a thought.

But I do understand that this issue has been thoroughly kicked around in this forum, and this probably isnt the place to hope for getting through to Adobe, so there I go.

Dan
DP
Daryl_Pritchard
May 22, 2004
Hi Dan,

For what it’s worth, Stephanie Schaefer has acknowledged that they realize there are problems (system restore being one) with the activation process used by PSCS and that they are "working on it", if not those exact words. I know Scott Byer also acknowledged the validity of some concerns expressed regarding activation. So, I know Adobe’s listening, and supposedly they are acting on this as well. I’m just surprised they are taking so long to get some sort of fix out for the activation problems that require reactivation. Plain and simple…for a PC on which no hardware changes have been performed, there should be no reason at all for reactivation to be required; unfortunately that is not true of the present scheme.

As far as the best place to voice one’s opinion, I don’t know where that would be. I’m inclined to say it would be a direct e-mail or call to Adobe. However, the value of forums like this is that not only is an opinion expressed, but it can also be discussed and explored beyond what might occur in a one-on-one phone call. If one person raises a particular concern that others then chime in on with agreement, then I think that is prone to getting some amount of recognition from Adobe as something they failed to take into consideration. Again, there have been past dialogues that are evidence of that.

All in all, the problem with activation is mostly just a nuisance unless one finds themself in a remote location where reactivation cannot be performed promptly. I don’t suspect you’d ever see a user backlash of scope sufficient to truly drive a software developer to change their approach unless the problem was less nuisance and more of a genuine hindrance.

With regard to working on the correction of bugs and other problems, it makes sense that a softare company wouldn’t say too much about their progress toward a solution and when it would be available. Some have done that in the past and just wind up with egg on their face when the solution doesn’t pan out or, worse yet, introduces new problems. Adobe did tackle the issue with the multi-processor support and get an update out, so perhaps they’ll surprise us all soon with an update to resolve the activation problems.

Regards,

Daryl
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BobLevine
May 22, 2004
This has nothing to do with Adobe. It has to do with beating a dead horse. This one’s R/O, also.

Bob
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toby
May 22, 2004
Bob_Levine wrote in message news:…
This has nothing to do with Adobe. It has to do with beating a dead horse. This one’s R/O, also.
Bob

It seems USENET is the remaining option for any discussion of the topic:
this group,
or http://groups.google.com/groups?q=alt.graphics.photoshop or http://groups.google.com/groups?q=comp.graphics.apps.photosh op

The best way to stop the flogging of a dead horse, is to bury the horse, not the debate.

T
A
AS
May 23, 2004
Personally, I don’t believe it’s an issue. I can’t imagine anyone serious person earning for his bread and butter for it using a pirated Photoshop. On the other hand, I can’t imagine that anyone who is not using it for work intensions would be willing to pay the full price. So, probably, the sales rate should not change significantly, unless people stop buying the CS because of the activation problems.

wrote in message
If they are down, Adobe will drop activation, if they are up (fewer pirates) then it will stay.

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