Assertion Error

GK
Posted By
Gregg_Kleynhans
May 27, 2004
Views
309
Replies
9
Status
Closed
When trying to save for the web… just before pressing save I get a "Could not complete this operation because an assertion has failed" message.

Please help.
Gregg

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MM
Mick_Murphy
May 27, 2004
Try deleting your Save For Web prefs by holding ctrl-alt when you go to SFW.
GK
Gregg_Kleynhans
May 27, 2004
I pressed reset button ..tried to save again… Nothing same error?
MM
Mick_Murphy
May 27, 2004
I don’t know I’m afraid. That is the solution that seems to have worked for several people who had this error message.
GK
Gregg_Kleynhans
May 27, 2004
WHAAAAAA. wonder where else i can check or what to do. Thanks for trying to help. Much appreciated!
MM
Mick_Murphy
May 27, 2004
Perhaps try manually deleting the Adobe Save For Web 8.0 Prefs file which on XP and PSCS is located in:

:\Documents and Settings\YourUserName\Application Data\Adobe\Save For Web\8.0

If this doesn’t work, try deleting your normal PS prefs file as well. Failing that, then perhaps an over-the-top reinstall might work?? Failing these, I haven’t a clue but I wish you luck.
GK
Gregg_Kleynhans
May 27, 2004
went into registry…deleted \Documents and Settings\YourUserName\Application Data\Adobe\Save For Web\8.0.

it worx …

THANKS EVERYONE FOR DAMN FAST HELP.
GREGG
GK
Gregg_Kleynhans
May 27, 2004
wonder what was the cause?
MM
Mick_Murphy
May 27, 2004
I didn’t suggest editing the registry but glad it worked. No idea what causes it but it seems quite common.
MM
Mac_McDougald
May 27, 2004
From what he posted he didn’t go into registry, just HD.

M

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