Reinstall Photoshop CS after reinstalling WinXP

JG
Posted By
john_goerlich
May 27, 2004
Views
430
Replies
5
Status
Closed
I had to reinstall XP and am now trying to reinstall PS CS from an Update. I reinstalled PS 7 w/o problem and it is running as usual. However when I try to run CS (after an uneventful install) I get this message:
application could not be started, because MSVCRT10.dll not found. Renewed installation of the appliaction might solve this problem. Needless to say that it did not.
The file msvcrt10.dll is in 2 folders: F/Programs/Adobe and F:/Programs /Adobe/Photoshop 7, as well as on the Update disk. It is not
in the folder F:/Programs/Adobe/Photoshop CS. In this folder there is instead the file msvcrt.dll. Is it permissable to remove the wrong dll from the CS folder and copy the correct file from disk? Or will this create problems with the registry?
I should be grateful for any help to get CS running again. john goerlich
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B
BobLevine
May 27, 2004
Just copy the dll from PS 7 into your PS CS folder and see if that fixes it.

Bob
DP
Daryl_Pritchard
May 27, 2004
John,

The PC I’m on has MSVCRT.DLL in PSCS and MSVCRT10.DLL in PS7, suggesting PSCS doesn’t need MSVCRT10.DLL. Nonetheless, give Bob’s suggestion a try to see if that resolves your problem. If not, then delete the copy of MSVCRT10.DLL from the PSCS path.

Since PS CS doesn’t appear to require MSVCRT10.DLL, my guess would be that perhaps you’ve copied some files from PS7 into PSCS (plug-ins typically) that may be looking for MSVCRT10.DLL or else you’ve specified a secondary plug-ins path in your preferences that points to the plug-ins in PS7. If the latter, be advised that you may be seeing the effect of a conflict between the native PS plug-ins, where PSCS has a more current version that those also linked in via the secodary plug-ins path reference. The solution there would be to point the secondary plug-in path to another location outside the Photoshop path and move all your 3rd party plug-ins to that location.

Regards,

Daryl
JG
john_goerlich
May 28, 2004
Hi Bob and Daryl
thanks for your help. PS accepted the msvcrt10.dll (which must belong to CS as well because its on the update disk) and is now asking for KPT3HUB.dll. This I cannot provide, because I do not have the KPT3 application any more. The guess abt. conflicts between 7.0 and CS seems right. I do not know too much about paths and other fine details, therefore I propose to do the following: in an empty partition (unspoilt by any issue of PS) I shall install PS 5-then update to 7 and finally to CS. Theoretically this should work, as it duplicates the original procedure and no plug-ins of any kind are involved.
Any comments on this?
john
MM
Mick_Murphy
May 28, 2004
John

You don’t need to install all the previous versions unless you actually want them. Sounds like your OS is in a bit of a mess (at least with respect to PS) – presumably you did a repair rather than a clean reinstall of XP. Perhaps you should consider installing a clean OS on a separate partition as just installing PS on a new partition but using the same OS may not help much. You could run a multiboot Win XP system easily and gradually move over to the new partition if you don’t want to do a complete reinstall of all your programs all at once.
PT
Peter_Torpey
Jun 24, 2004
My experience, for the record:

I just installed Photoshop CS (as part of the Adobe Video Collection) on a clean install of Win XP Pro. There are no previous versions of Adobe programs, no old or third-party plugins, and no plugins shared among the applications. Yet, I am receiving the missing msvcrt10.dll error when launching PSCS, as well.

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