Photoshop CS dll error on startup

KV
Posted By
Kerry_Vaughn
May 30, 2004
Views
359
Replies
6
Status
Closed
did you ever figure this out. I’ve now got the same problem…..

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John_Gregson
May 30, 2004
I would recommend going into the Windows registry after uninstalling the application and deleting the Current User-> Software -> Adobe -> Photoshop key entry as well as the Local Computer-> Software -> Adobe -> Photoshop key entry. Also, if you know the key entries for any plug-ins, you should delete those as well.

Unfortunately, because it’s with a DLL, I’m not too sure that the above will help because the DLL management structure in Windows is inscrutable.

However, ensure that you back up the registry before you mess with it. Also, working with the registry is not for the faint of heart.
DJ
dennis_johnson
May 30, 2004
Katherine, that TMP file is part of the Macrovision disc security system. The file will be written to your temp directory when you run certain applications – notably games – that require a particular CD be in the drive.

This may sound counter-intuitive, but do a search for that TMP file (~e5d141.tmp) – you’ll likely find it in your temp directory – and then delete or rename the file.

Then start Photoshop. If I am correct, it should start normally with no error message referring to that TMP file.
DJ
dennis_johnson
May 30, 2004
Pardon the double post – I said Dreamweaver used the Macromedia protection system, but I was in error. Apologies.

In any case, the delete/rename trick has worked for me in the past. I can’t guarantee it will work in your case.
VL
val_lambros
May 31, 2004
I think I had the same problem as Katherine. An issue with ~e5d141.tmp kept PS CS from opening. I took Dennis’ advice and found the file, renamed it, and presto, no prob. Thank you Dennis

Val
KV
Kerry_Vaughn
May 31, 2004
Same problem. Anyone know the answer? Tried reinstalling…
KV
Kerry_Vaughn
May 31, 2004
Oops, sorry – missed new updates. I’ll try the suggestions..

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