I would recommend going into the Windows registry after uninstalling the application and deleting the Current User-> Software -> Adobe -> Photoshop key entry as well as the Local Computer-> Software -> Adobe -> Photoshop key entry. Also, if you know the key entries for any plug-ins, you should delete those as well.
Unfortunately, because it’s with a DLL, I’m not too sure that the above will help because the DLL management structure in Windows is inscrutable.
However, ensure that you back up the registry before you mess with it. Also, working with the registry is not for the faint of heart.
Katherine, that TMP file is part of the Macrovision disc security system. The file will be written to your temp directory when you run certain applications – notably games – that require a particular CD be in the drive.
This may sound counter-intuitive, but do a search for that TMP file (~e5d141.tmp) – you’ll likely find it in your temp directory – and then delete or rename the file.
Then start Photoshop. If I am correct, it should start normally with no error message referring to that TMP file.
Pardon the double post – I said Dreamweaver used the Macromedia protection system, but I was in error. Apologies.
In any case, the delete/rename trick has worked for me in the past. I can’t guarantee it will work in your case.
I think I had the same problem as Katherine. An issue with ~e5d141.tmp kept PS CS from opening. I took Dennis’ advice and found the file, renamed it, and presto, no prob. Thank you Dennis
Val
Same problem. Anyone know the answer? Tried reinstalling…
Oops, sorry – missed new updates. I’ll try the suggestions..