sounds like the user doesn’t have the correct access to the prefrences folder. they need read/write/create/delete and update.
here’s a faq listing required settings:
Ian Lyons "Required permissions for Photoshop (7.0.x and CS on Windows)" 6/5/04 1:31pm </cgi-bin/webx?13/0>
Does the Power User Group have standard Power User Privileges are have they been modified for your particular Policy?
The problem is sporatic so it shouldn’t be a premissions problems otherwise it would never work instead work fine for three or four launches between failures. Plus it worked for PowerUsers just fine since December the failures began two weeks ago. No XP or PS updates added in recient weeks.
The Standard PowerUser privilages are present. No modifications. Again, PS has been functining as expected under the exact same settings since December, the failures suddenly began last week. I control the machines and have made NO changes. The sporatic failures have occured on five of the seven machines currently being used. Most have only required one prefs delete others, multiple with no real patteren between failures.
…. same problem here!
this seems to ba a fairly common issue – wonder if the program works properly with limited user accounts.
what does work is to hold CTRL-ALT-Shift while starting the program, thus deleting your preferences…..
Hi,
there seems to be more to it.
Photoshop obviously does not start if the current user does not have write access to the location of the scratch disks (disk root).
did you read the faq link i posted ing.o?
I checked the perissions in the areas indicated and everything is as it should be. I have 22 "identical" PC in this lab and all were set up "the same" some have only shown the locked issue once one or two have needed the prefs tossed repeatedly. No rhyme or reason here! I did the permissions check on the machine that has been the most problematic.
sometimes deleting and recreating the troublesome id’s can help
Can you be more specific? what "id"s are you talking about?
the ids having the problems.
Do you mean UserProfiles?
