PS CS not responding with magic wand multiple selections

P
Posted By
pmetoff
Jun 17, 2004
Views
670
Replies
8
Status
Closed
When I try to make multiple selections with the magic wand tool (using the shift key), WinXP delivers the "program not responding" message and shuts PS down. Is there a workaround to this?
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multiple select wand

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DM
dave_milbut
Jun 17, 2004
first thing to try is resetting the prefrences per the faq.
SS
Stephanie_Schaefer
Jun 17, 2004
You might also want to try downloading the MPSupport update as it does address a magic wand issue (assuming you’re running a mp system).
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pmetoff
Jun 17, 2004
Thanks for the suggestion. I reset the preferences but it didn’t make a difference. Anything else I can try?
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pmetoff
Jun 17, 2004
I am running an MP system. I’ll give that a try, however, this problem arose when I installed PS CS. The feature worked fine with my previous version.
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pmetoff
Jun 17, 2004
woohoooo! That seemed to do the trick. Thanks so much!
DM
dave_milbut
Jun 17, 2004
excellent. good call steph. just another reminder that we need as much info as possible about a system to properly diagnose a problem.
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pmetoff
Jun 17, 2004
You’re right, Dave. I’ll try to remember that information for you next time. Thanks!
DM
dave_milbut
Jun 17, 2004
hopefully you won’t have any more problems pmetoff! 🙂 but you’re welcome to stay and learn and help out when you can!

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