Photoshop CS issues!

ML
Posted By
Marc_L_Lefebvre
Jun 18, 2004
Views
602
Replies
21
Status
Closed
Hi all,

I am trying to image the installation of Photoshop CS on a station and push this image to several other licensed PCs without having to physically having to go to the station and install it with an admin account.

The problem is such: When this image is pushed to another station, Photoshop asks these users to re-activate the software!!! Being we buy one software package and several licenses, is there not a way to remove or by-pass this activation check?

I also noticed that the application installs Adobe Gamma in the Control Panel to allow users to calibrate their monitor and create ICC profiles. Here is my issue: When launching Gamma, the application tries to open c:\windows\system32\rundll32.exe with more rights than needed and prompts the user to login as an administrator to run. Our Agency has setup our PC with regulated security to this area of the drive and hence this problem. It would be nice if the application could be written in such a way to simply use rundll32.exe and not open it! This would be like if it needed to be modified or something!

Any help with both these problems would be appreciated!
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DM
dave_milbut
Jun 18, 2004
is there not a way to remove or by-pass this activation check?

there’s a corporate version that comes without activation. I suggest you contact adobe customer service.

Our Agency has setup our PC with regulated security to this area of the drive and hence this problem.

you need permissions set according to the following document from the FAQ:

Ian Lyons "Required permissions for Photoshop (7.0.x and CS on Windows)" 6/5/04 1:31pm </cgi-bin/webx?13/0>
ML
Marc_L_Lefebvre
Jun 18, 2004
I will try to look into the corporate version! Thanks.

For the rights issue… I can understand the application needing access to the Windows system files but these rights should be read/write but not open!!! Most apps that use EXEs or DLLs work fine with read/write access. Why must Photoshop request the use of rundll32.exe with open rights? There is no need for modification therefore no need to "open" the file! I think its a programming issue! What do you think?
DM
dave_milbut
Jun 18, 2004
but these rights should be read/write but not open!!!

to read or write you first need to open.

What do you think?

I think it’s an ms issue and a programming issue. There’s nothing adobe can do except what they’ve done, which is tell you what rights you need to assign to get ps to work properly. What needs to be changed are draconian IT policies that can’t see that there are special cases all over the place.
ML
Marc_L_Lefebvre
Jun 18, 2004
OK, we’ll chalk it up as a vendor issue!

One last thing… I would like to remove a menu option in Image-Ready (File – Preview-In – MSN6)

Is it possible? Is it a dat file to edit? Do I have to use Adobe Admin?
DM
dave_milbut
Jun 18, 2004
I would like to remove a menu option in Image-Ready (File – Preview-In – MSN6)

file> preview in> Edit Browser List

not sure if you need admin rights or not. try it.
L
LenHewitt
Jun 18, 2004
Marc,

Preview IN>Edit Browser list – You can delete whatever you don’t want
ML
Marc_L_Lefebvre
Jun 18, 2004
Beautiful!

You da man!!!

Thanks!
ML
Marc_L_Lefebvre
Jun 22, 2004
Another quick question…

When asked to re-activate the installation/push of Photoshop CS on another station, how does Adobe know how many licenses I have to stay legal?

If I have 10 licenses, will Adobe let me re-activate Photoshop on 10 different stations?
DM
dave_milbut
Jun 22, 2004
I assume so. As long as each system has it’s own serial #.
ML
Marc_L_Lefebvre
Jun 22, 2004
Photoshop serial number or PC number?
Duringactivation you simply click on Next and activation get done automatically! If it were application serial number, you would have to place to enter it!
DM
dave_milbut
Jun 22, 2004
photoshop serial #.

If it were application serial number, you would have to place to enter it!

it’s automatic. each system has it’s own photoshop serial # right? it’s supposed to!
ML
Marc_L_Lefebvre
Jun 23, 2004
We bassically bought one box and "x" amount of licenses!
KH
Kirsten_Harris
Jun 23, 2004
Marc,

You should have received a box without activation, since you purchased multiple licenses. Activation will only work twice and will prevent you from running Photoshop on multiple machines. Please speak to your sales rep to exchange the box.

Kirsten
DM
dave_milbut
Jun 23, 2004
marc, note that kirsten works for adobe. (most of us are just users like you). please take her advice. clicking on a user’s name here in the forum will usually bring up a personal profile.
ML
Marc_L_Lefebvre
Jun 23, 2004
OK, now we’re in business!!!

I will contact our purchassing officer and see if he can contact Adobe to get this Corporate version that we "sould have gotten".

I will keep you posted!
ML
Marc_L_Lefebvre
Jul 21, 2004
Hi Kirsten,

We have received the non-activation version of Photoshop CS but when I run the install, I still get prompted to enter a registration key!?!? The CD pack did not have the usual sticker in the back with a key and my purchassing officer did not receive anything either!?!? What do I do next?
DM
dave_milbut
Jul 21, 2004
call adobe or (better) have the (your corporate?) purchasing officer give you the license codes. look through all documentation you’ve (they’ve) recieved.
ML
Marc_L_Lefebvre
Jul 21, 2004
…. the purchassing officer spent close to an hour with an Adobe licensing agent and got nowhere! We were sent 5-6 activation codes that were returned back to Adobe from places like Madrid, Japan, USA…? None of these codes was ours! My officer will try again today and see what it will give. In case someone from here can check, I work for the Canadian International Development Agency in (Hull) Gatineau, Quebec, Canada!

Thanks
DM
dave_milbut
Jul 21, 2004
In case someone from here can check

this is a user to user forum. we don’t work for adobe, we just use the products. 🙂
ML
Marc_L_Lefebvre
Jul 21, 2004
How can I get a hold of Kirsten then?
DM
dave_milbut
Jul 21, 2004
How can I get a hold of Kirsten then?

click on her name, you’ll see her email at adobe. i don’t know if she’ll be able to help, but she may be able to direct you. it sounds like an issue for your sw distributor.

good luck, dave

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