Layer and level windows are black in PS 7

AC
Posted By
Andres_Campos
Jun 23, 2004
Views
349
Replies
9
Status
Closed
When open PS7 the "About window" shows a portion that is black. Because it is not so important I didn’t pay attention to it. However the same problem occurs when I try to use the Layer or the Level function. Both windows appeared black (at the graphic area) and it is not possible to work with them any more.

My computer has all the requirements for PS7. In fact the software was working fine for several months.

I setup a web page with pictures of the problem so you can see exactly what is happening. The web page is <http://ps7trouble.homestead.com/index.html>

Any help will be appreciate it.
I am using windows 98SE, 511MB RAM, Pentium III

Thank you
Andres Campos
Related Tags
black layer level windows

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DM
dave_milbut
Jun 23, 2004
update your video drivers.
MM
Mac_McDougald
Jun 23, 2004
Or just make sure you’re running in 24 or 32 bit color depth, is usually the prob.

M
AC
Andres_Campos
Jun 23, 2004
Thank you very much. Changing the color to 32 bit color depth worked and solved the problem.
DM
dave_milbut
Jun 23, 2004
good call mac!
MM
Mac_McDougald
Jun 23, 2004
Works most of the time…

Often shows the prob in histogram window only, sometimes in other dialogs also, though.

M
P
Phosphor
Jun 23, 2004
This ought to be in the FAQ section.
L
LenHewitt
Jun 24, 2004
It is now…

LenHewitt "Layer and/or level windows display as black" 6/24/04 1:31am </cgi-bin/webx?50>

Good call, Mac
P
Phosphor
Jun 24, 2004
Len…

I’ve read this same question a bunch of times in the past.

I seem to remember that blacked-out Levels and Histogram dialogues (and possibly others, like the Curves dialogue box) were possibly also caused by bad video drivers, or something. The answer I remember had something to do with something other than just changing bit-depth.

Ummm, Dave, my man…do you remember what I’m talking about?
DM
dave_milbut
Jun 24, 2004
yes… BUT you need to check the bit depth first. 🙂

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