Photoshop CS freezes on starting up

H
Posted By
heymansP
Jun 28, 2004
Views
357
Replies
5
Status
Closed
I am a newcomer to this forum (I usually hang out in the GoLive forum), so please excuse me if I am posting a question on a topic that has already been done to death.

I have been using PS CS since shortly after it was launched without any problems. However, in the last few days, it freezes on starting up. When I click on the icon, it starts off OK and gets as far as displaying the menus, but the splash screen is still being displayed when it simply freezes. I have worked through the Adobe FAQ for this situation, uninstalling and reinstalling in both normal and safe mode, but to no avail. I am running a system with AMD 3200+ 400 FSB CPU, Asus Nvidia FX 5200 video card with 256 Mb RAM, 1012 Mb DDR RAM, etc. I have recently downloaded and installed the latest Nvidia video card driver, but that should fix problems rather than the reverse……should it not??????? 🙂

Any suggestions?

Many thanks.

Paul H.

How to Improve Photoshop Performance

Learn how to optimize Photoshop for maximum speed, troubleshoot common issues, and keep your projects organized so that you can work faster than ever before!

B
BobLevine
Jun 28, 2004
Trash your prefs. Covered in the FAQs.

Bob
H
heymansP
Jun 28, 2004
Yep…I did that, but it did not make any difference.
DM
dave_milbut
Jun 29, 2004
is it possible that there are different versions of the preferences file in each user account that also need to be deleted?

not possible… likely. if multi-users have been using photoshop, definately.
H
heymansP
Jun 29, 2004
Trashing the preferences file for a second time did not work either. Anyone have any more ideas? Thanks.
H
heymansP
Jun 29, 2004
I managed to fix the problem – deleting the whole Photoshop folder in Application Data did the trick.

How to Improve Photoshop Performance

Learn how to optimize Photoshop for maximum speed, troubleshoot common issues, and keep your projects organized so that you can work faster than ever before!

Related Discussion Topics

Nice and short text about related topics in discussion sections