What is supposed to be grey is blue in photos

LH
Posted By
Lane_Hopper
Jul 1, 2004
Views
785
Replies
6
Status
Closed
I am using Photoshop 7.0.1 on a Dell with XP. I have 512 RAM and 2 hard drives-one 20G and one 80G. I am networked to a HP 4600dn Laserjet printer.

When I print photos out of photoshop, anything that’s grey in color gets printed in blue, i.e. I have what’s normally a grey border and it prints a light blue, instead. I have changed the cyan usage on the printer, and well as the black toner usage to no avail. I have enough of all supplies and then some. All other programs are printing normally, as is the printer if I use the print demo function.

Sometimes I can get it to re-set and print properly by turning off the printer and/or PC and letting them set for 15-20 min. This is getting to be a real issue since I have clients waiting on what I print out.

I have spoken to an HP authorized repair center, and they seem to think that the program, not the printer has the problem.

Can anyone help me out here? Please? I’m desparate. Thanks in advance.

Lane
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L
LenHewitt
Jul 1, 2004
Lane,

Tell us what colour management settings you are using in Photoshop and in the print d/box.
LH
Lane_Hopper
Jul 1, 2004
Where would I find that? Everything I learn is trial by fire (my Co. doesn’t pay for lessons). And what is a print d/box-print dialogue box?

lane the despondent
RW
Rene_Walling
Jul 1, 2004
Color settins are uneder edit -> color settins.

The print dialog box is the dialog box that appears when you choose print in the file menu.
BB
brent_bertram
Jul 1, 2004
Lane,
You’re a candidate for Ian Lyons’ tutorials. Sounds like you have an inaccurate monitor profile, and probably using the wrong options in Print Preview for color management. HP ( at least in their inkjets) likes the sRGB colorspace as a source for their driver, so you might want to use that as a working space, or convert the image to sRGB before printing.
Try these tutorials, in order , and see if you can’t clear up that problem. <http://www.computer-darkroom.com/ps7-colour/ps7_2.htm> <http://www.computer-darkroom.com/ps8-colour/ps8_1.htm> < http://www.computer-darkroom.com/ps7_print/ps7_print_mac.htm>

The whole website would be useful, but this may get you printing more accurately.

🙂

Brent
LH
Lane_Hopper
Jul 1, 2004
OK, this is what I have:

Settings: Custom

Working Spaces

RGB: sRGB IEC61966-2.1
CYMK: U.S. WebCoated (SWOP)v2
Gray: Gray Gamma 2.2
Spot: Dot Gain 20%

Color Management Policies

RGB: Off
CMYK:Off
Gray:Off

Profile Mismatches is checked to ask when opening.

I have been using this set up for almost two years and this is the first time that this has been an issue.

Thanks and I will go check on that website Brent, thanks.

Lane the despairing
LH
Lane_Hopper
Jul 13, 2004
OK-Fixed the problem. Chalk it up to the "Stupid Girl!!" Files. I mixed HP and non-HP toner cartridges and the printer disliked it-ALOT. Thanks for the help and sending me to the tutorial sites. This should help me out some. Lane

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