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First off, I appreciate your taking time to read this . . . (-:
I design a quarterly magazine and the cover is routinely outsourced out to a photography studio. Well, my client and the photog just had an EXTREME falling out over what’s standard in the biz for contact sheets and shots taken. The photog gave her:
two shots ONLY ~ one of which was unusable
refused to frame her shots a bit wider for bleed (again, for a cover ~ I need atleast 1/8 inch on all sides for bleed and she totally gave us nada to work with), and
refused to give her proofs of any kind.
Part of the problem was that my client asked that a cupcake be featured on the cover shot and the photog refused (reasons unknown to me or my client).
My client pointed out that in the contract (drawn up by the photog herself) she was guaranteed "satisfaction" and that she wanted one cover shot that had the specs she needed (bleed, cupcake, and atleast 3 proofs). Whereupon, the photog said "screw you" and my client said "well, then I’m not paying you your entire fee since you didn’t finish the job" So the photog kept the source materials (scrapbooking layouts created by the mag’s readers) and refused to give them back until the fee was paid in full.
My question ~ Is only two shots for a cover shoot standard op procedure? How many contact sheets/proofs is normal for a cover shot? And is it legal/ethical to hold other people’s property as leverage against payment? Did my client get really hosed on this deal??
I’m a graphic artist/designer and I’ve been in the position where I thought I wasn’t going to get paid ~ in those cases I withheld the artwork that I created, not the source materials. To me, that sounds really, really unethical (not to mention illegal ~ talked to a lawyer about THAT one). Too, I always provide proofs ~ and I guarantee satisfaction.
I know my client can be a bit on the flaky side, but I’ve worked with her for over two years now, and she’s never been overly demanding or unreasonable. She pays VERY well and is very easy to get along with. So it’s hard to picture her being at fault . . . so that’s why I’m asking you all! (-:
Thanks in advance your pearls of wisdom!
Connie
—
Constance Pierce
principal/designer
"you can’t polish a turd." unknown genuis
I design a quarterly magazine and the cover is routinely outsourced out to a photography studio. Well, my client and the photog just had an EXTREME falling out over what’s standard in the biz for contact sheets and shots taken. The photog gave her:
two shots ONLY ~ one of which was unusable
refused to frame her shots a bit wider for bleed (again, for a cover ~ I need atleast 1/8 inch on all sides for bleed and she totally gave us nada to work with), and
refused to give her proofs of any kind.
Part of the problem was that my client asked that a cupcake be featured on the cover shot and the photog refused (reasons unknown to me or my client).
My client pointed out that in the contract (drawn up by the photog herself) she was guaranteed "satisfaction" and that she wanted one cover shot that had the specs she needed (bleed, cupcake, and atleast 3 proofs). Whereupon, the photog said "screw you" and my client said "well, then I’m not paying you your entire fee since you didn’t finish the job" So the photog kept the source materials (scrapbooking layouts created by the mag’s readers) and refused to give them back until the fee was paid in full.
My question ~ Is only two shots for a cover shoot standard op procedure? How many contact sheets/proofs is normal for a cover shot? And is it legal/ethical to hold other people’s property as leverage against payment? Did my client get really hosed on this deal??
I’m a graphic artist/designer and I’ve been in the position where I thought I wasn’t going to get paid ~ in those cases I withheld the artwork that I created, not the source materials. To me, that sounds really, really unethical (not to mention illegal ~ talked to a lawyer about THAT one). Too, I always provide proofs ~ and I guarantee satisfaction.
I know my client can be a bit on the flaky side, but I’ve worked with her for over two years now, and she’s never been overly demanding or unreasonable. She pays VERY well and is very easy to get along with. So it’s hard to picture her being at fault . . . so that’s why I’m asking you all! (-:
Thanks in advance your pearls of wisdom!
Connie
—
Constance Pierce
principal/designer
"you can’t polish a turd." unknown genuis
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