Photoshop won’t open all of a sudden

CS
Posted By
Carolyn_S
Jul 7, 2004
Views
264
Replies
4
Status
Closed
Everything was fine last night. But started up my computer this morning and PS won’t open! It starts to open and goes through the opening screen, etc. but closes out. I’ve cleaned out my cookies and trash bin….. I’ve run Spybot and found nothing…. I’ve emptied my startup folder…. I’ve run the system file checker (sfc /scannow)….

In the events it’s showing event ID 1002, application hang up, source ipnathlp. Can anyone help me?

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B
BobLevine
Jul 7, 2004
Trash your prefs. Details in the FAQs.

Bob
CS
Carolyn_S
Jul 7, 2004
I just tried that and it didn’t work. Dialog box won’t even come up.

??? Anything else?
DM
dave_milbut
Jul 7, 2004
keep trying. you need to be quick.
TH
Tim_Howrey
Jul 9, 2004
Check out troubleshooting document 327279, freezes & errors in PS under osx.

Specifically, how to reset the prefs.

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