X Could not complete your request because the disk is full

HK
Posted By
Hal_Kennedy
Jul 9, 2004
Views
1198
Replies
14
Status
Closed
This is the message that I keep getting. I have a 3.06P4 with 768MB Ram with 40 GB Harddrive. 6GB are free on the harddrive. Running Win XP and Photoshop CS. I get this message all of a sudden when I try to open mainly JPEG images. Odd thing is that it is selective. Some I can open some not. Some I can open are small 200KB and some are large 4.5MB. I seem to be able to open photoshop files. But I can’t open almost all jpegs. I’ve increased my virtual memory, deleted my preference file and there is still no change. I could copy some things off of my hard drive to a portable harddrive, but it doesn’t seem like I need to, given that I have over 6GB still available. Please Help.

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GH
Gary_Hummell
Jul 9, 2004
I would let Windows XP manage virtual memory. After running a disk cleanup for temp files, I would run the complete disk check, including checking free space just to rule out disk reporting errors. Run the disk defragmenter. If you only have one harddrive, consider adding another for many good reasons.

Gary
BB
brent_bertram
Jul 9, 2004
Hal,
Gary’s advice is first rate . 6 GB is very little when considering what might be used by good old Photoshop. Graphics apps are very "temp file" intensive . I had to free up over 100 GB last night on a drive, to recode an avi file into a DVD . I’ve seen 250 GB drives for $129, money should not be a big issue.

🙂

Brent
TH
Tim_Howrey
Jul 9, 2004
"If running Windows XP Home Edition, you can delete temporary files by using the Disk Cleanup wizard. To find: Windows Help, then Built-In Product Assistance & Maintenance; then Verify & Improve Performance of Hard Drive; then, check Temporary Internet Files and OK. You can use this same wizard to clean up other unneeded files at the same time. " (thanks to Richard Wilken)

In XP Pro and 2000 you can go My Computer> C drive> rt. click> properties>General tab> Disk Cleanup
HK
Hal_Kennedy
Jul 10, 2004
Thank y’all for your help, but I’m not having any success. I moved another 8GB off my laptop’s harddrive, completed a disk defragment, restored the virtual memory back to system managed, performed a chkdsk with no problems, and even restored the system to a week ago when there was no problems. Windows will NOT however do a disk cleanup. It either does nothing when I click the button, or freezes the cleanup in the initial stages. It does not freeze up the operating system. It just doesn’t do anything.
If anyone has any more suggestions, they would be greatly appreciated.
GH
Gary_Hummell
Jul 10, 2004
You might try booting to safe mode and then try a disk cleanup. You could do a search for "temp" folders and manually empty them. An easy way to dump the temp folder is to go to Start>Run and type in %temp%. Delete the contents of the featured folder.

Gary
HK
Hal_Kennedy
Jul 10, 2004
Gary,
I was finally able to perform a disk cleanup after I manually deleted some files from temperary folders. Thanks for the help. I’m still not able to do much in photoshop. I can’t even open most 1MB files. I now have 18.5 GB cleared from my harddrive. I don’t know what else I CAN do. I’m considering uninstalling all of Creative Suite and reinstalling to see if that helps. If anyone else has any suggestions as to why this error is coming up, please let me know how you fixed it.
DM
dave_milbut
Jul 11, 2004
get another hard drive. tiger direct is selling 200 gig western digitals for 79 bux.
HK
Hal_Kennedy
Jul 11, 2004
Update…Still not working. I have removed All of my documents so that I have 27GB free on a 40GB harddrive. What does PS CS say when I try to open a file….you guessed it…X Could not complete your request because disk is full. I’ll try reinstalling to see if that helps. Again, if anyone has ANY more suggestions, please let me know.
DM
dave_milbut
Jul 11, 2004
have you reset the prefrences per the faq?

LenHewitt "How to delete/reset Photoshop preferences" 6/23/04 1:05am </cgi-bin/webx?13/0>

what do you have your memory allocation settings at in ps? (edit> prefrences)
HK
Hal_Kennedy
Jul 11, 2004
Dave,
yes I have tried to reset the preferences. I first tried to rename and it didn’t solve anything. Then I deleted the file and still no help. Sadly, by deleting the file, I seem to have developed another annoying problem, but I don’t think it is vital. It just tells me I close down PS that it cannot record my preferences.
My memory allocation is now at 60% but I’ve moved it to 80 and down to 40 to see if there was any difference.
I’ve actually, since my last post, uninstalled and reinstalled the Creative Suite and there is no change. I didn’t have it erase all my activation data which may make a difference.
Thanks for the suggestions though.
I’m now considering adding a partition to my drive C:. Is it possible to add a partition to a basic disk without formatting the drive?
DM
dave_milbut
Jul 11, 2004
It just tells me I close down PS that it cannot record my preferences.

that might be telling. are you an administrator? it’s having a problem writing the prefrences. try creaing a new user WITH administrator rights.
MM
Mac_McDougald
Jul 11, 2004
… Is it possible to add a partition to a basic disk without formatting the drive?

Only with a disk utility like Partition Magic or similar, not with the OS.

Mac
HK
Hal_Kennedy
Jul 11, 2004
Dave and Mac,
Thanks for the advice.
Dave, I still haven’t figured out the administrator part of win xp pro. I’m the only user and assume that I have those rights. Doesn’t seem to matter at the moment. I’m VERY EXCITED because it seems as though I managed to meddle my way into fixing the problem.

About being able to write the preferences…it seems that by making the preferences folder hidden again, ps can recognize it again. Not sure if this is the case or not.

Most IMPORTANTLY, it seems as though I’ve corrected the BIG problem of not being able to open anything. It seems as though the PS File Browser stores up images to make them quick to view. Well, I was searching around and noticed that my File Browser folder was about 500MB. Since I had deleted everything else on my harddrive, I figured I might as well delete these as well. There were over 1500 image preview in there. I suppose that these were immediately stored in ram as photoshop was opened and there was no room for anything else. That would explain why some could open and some not. Those that were already stored in the File Browser folder could open and those that weren’t, well, couldn’t. I’m not sure.

But, anyway, if anyone has the same problem. Try this. Make sure that you can see your hidden folders and then go to:
Documents and Settings\"Your Name"\Application Data\Adobe\File Browser\Photoshop CS and delete the files within

Hope this Helps someone, and if anyone knows more about the reasoning for this error please type in
NB
Norbert_Bissinger
Jul 13, 2004
To delete files in the browser you select them in the browser and then File-Delete.

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