You need to find what plugins you installed that require those DLLs, and reinstall the plugins or delete them.
Photoshop doesn’t come with drivers — those come with XP, or from your hardware vendor.
A clean reinstall of Windows or a reinstall on top of the prior version? It sounds like the latter, because as Chris points out, those are DLLs for plugins that Photoshop can’t find.
Either that or you installed them and moved them. We need COMPLETE details on what you did.
Bob
Thanks Chris & Bob! I re-installed WIN XP on top of the WIN XP that came factory installed in my PC, so I guess I was wrong in calling it a clean re-install. I did install one plug-in after installing PS-CS (nik ProSharpener) and I tried re-installing it after reading your replies. Nothing changed after re-installing ProSharpener, after clicking on the "OK" box in each of the 3 error messages when I open PS-CS, everything works just fine. Should I check the back-up CDs that came with my PC to find the missing drivers? Thanks again, keith
What kind of computer is it? Dells come with an actual XP install CD. I highly recommend a clean install of the operating system with any new computer. It’s generally far more stable than the image used at the factory and removes all of the worthless junk that most OEMs install.
Bob
It’s a DELL. After going through a re-install with a DELL TECH on the phone, I did it again in order to try resolving a resolution problem I was having. I thought I was nuts, but when I did it with the assist of my "Complete Reference to WIN XP" at my side I thought my re-install did some things not done when the DELL TECH took me through the steps. The WIN XP CD that came with the DELL PC might have the needed drivers on it? Why wouldn’t they install with the second re-install attempt? keith
You need to do a clean install. Set the BIOS to boot from the cd drive, put the XP CD in the drive and restart the computer.
Delete the main partition and then recreate it (this is a good time to completely re-partion your harddrive). The installer will format the c:partition and install WinXP cleanly.
When you’re done with Windows, install the Dell Resource CD (it’s probably got a blue label). This has all the drivers you’ll need along with directions to easily install them.
Bob
Ahhhhhhh, now THAT is what I call a friggin’ RESPONSE!!! I’m not exactly sure what is required of me in "re-partitioning", what sort of general guidelines should I use in doing this? (If answer is really complex or involved I can just do some research in my Book of all WIN XP Info) And Bob, I’ll let you know what the results of performing these steps are after I do them. I thank you VERY much for a straight-forward, easy-to-understand response that suggests you possess an ability to use logic along with a good understanding of the subject matter! Refreshing these days! Thanks again! keith
It’s a piece of cake. I’ve done it so many times, I can’t even count them.
One of the reasons I recommend Dell is the fact that they give you a full XP CD and make it so easy to do this. Most other OEMs give you a recovery CD that just gives you the same lousy image you started with.
Bob
Bob, I may be a moron with this stuff, BUT, at least I DO know my limitations and I have no problem in asking for help. Would you be so kind as to list the steps I need to go through to do this? I don’t know if it’s ‘cuz I’m tired, stupid or just plain drain bamaged, but I’m having hell of a time getting started here. Either my monitor display is playing with my head or the display has developed a subtle little jiggle in it, I just can’t tell at this point…..keith (I may just wait for the AM as I’m in dire need of sleep)
Well, step 1 is back up any data you want to save.
Now, reboot the computer and when you see F2 to enter setup, hit F2.
Find the boot sequence and set the first device to the CD drive. Place the WinXP CD in the CD drive. Save and exit.
The computer will reboot and you’ll see something to the tune of "hit any key to boot from CD." Hit any key.
This will start the installation process. At some point you’ll get some choices about whether you want to repair or install XP. Choose the new installation.
You’ll see a screen describing the current partitions on the screen. One of the choices will be to highlight the partition and use it or delete it. Delete it. This will effectively delete every bit of data on the computer. After deleting you will be able to create a new partion.
I recommend creating a 10 gig partition just for WinXP. Depending on how big the harddrive is you can set up separate partitions for data and programs. Note: the separate partions is optional but highly recommended. If you ever get a corrupt O/S installation that requires a reinstall, you’re data will remain intact.
After creating your partition, Windows will format that partition, and install. The first thing you’ll want to do after Windows is done installing is to format the other partitions if you created them.
Once they’re all formatted, The first thing you should install is the Dell Resource CD. Follow the direction to install your network, sound and video drivers. Note that it’s possible that you got a separate CD if you have a soundblaster card and some of the drivers may well have been installed by Windows. If the video drivers were installed by Windows, I’d still suggest using the Dell drivers. I’m not a big fan of Windows video drivers.
That should have you up and running with a lean mean WinXP installation withing about 90 minutes or so.
After that, you can install your programs.
Bob
Keith, one other step I’d recommend, AFTER you get windows all updated with the latest service packs and critical updates and all, and, all your programs installed and running the way you like them, IMAGE (Ghost) your primary partion.
This will create a ‘picture’ of the drive at that point, which, depending on the program you use, will put a copy on another disk or partition, or, even burn it to a cd or series of cd’s. This way, if something goes wrong in the future, it only takes about 20minutes to get back to the way it is when you performed the image. (It takes only 90minutes or so to get windows XP installed, but it can take ALL DAY LONG to get all the programs re-installed!)
There are a number of places to get this type of program, Norton makes the ‘Ghost’ program, you can usually find it as part of Norton Utilities.
Another good one is from here: <
http://www.terabyteunlimited.com/> , but it doesn’t have great documentation, and, you need to know a bit about your system in order to use it.
or you can use a win xp restore point.
Well, there’s mixed feelings about setting a restore point, it really doesn’t do that good of a job. If that’s the intention, check out Norton’s GoBack program.
But, neither one creates a full image of the drive, so, for instance if you wanted to create an exact duplicate of your primary partition on a larger drive, GoBack won’t do it, but restoring an image will.
I use if for backup, not only of my primary drive, but of my data partition, graphic work partition, etc. I can choose to extract just one file or a folder from the image. Before I install any program which affects my system to any great degree, I make an image of it before.
Robert, Anyone,
I am building an image for our classrooms, I am hoping I don’t have to Start over? If I am reading this correctly you’ve said that a re-install will not fix the problem, you need to format and do a fresh install. We have a base image (Dell factory +) that we build from and I install my software in alphabetical order in which Image ready and Photoshop are under P. Is there any other way of getting these plug-in’s and dll’s.
You’re building an image based on a factory image? Why would you do that?
Start clean and build the image from that.
Bob
Start clean and build the image from that.
in addition…
I install my software in alphabetical order in which Image ready and Photoshop are under P
you should never take a random approach like that! It’s BEGGING for trouble. You should install your applications by date. Oldest first. So programs with newer dlls will have the correct componants loaded and you won’t risk overwriting newer componants with older, outdated ones.
Thank you all for your help, and also for the extra tips, I’ll definitely use your suggestions! This experience has been not only educational, but also fairly fast and definitely painless. Because of this I’ll be utilizing this Forum much more often.
