In article <duftah$i2k$>, ihatenazi.
@merrick.com.invalid says…
"Mike Russell" wrote in message
"eugene" wrote in message
Can anybody offer a solution here. I try to open PS and it goes through all the normal loading processes, brushes etc. Then it disappears. Same if I try to open a photo with PS. It seems to open and then disappears. It’s a new one on me and as I use the program every single day, it’s a mystery, Anybody, please.
Time for the old three fingered salute. Press ctrl-alt-shift (ctrl-option-shift on Mac) to delete prefs at startup time.
FWIW the preferences file is a weak point on Windows, since it apparently emulates a Mac resource file and is prone to damage.
—
Mike Russell
www.curvemeister.com
I don’t understand. If I press CTR-ALT-Shift, nothing happens. I can’t locate my Preferences file either. Any more suggestions? And thanks for assisting me.
Dbl-click on the PS icon on your desktop. Immediately, press Ctrl-Shift-Alt, and you will get a dialog box, asking if you wish to bypass your Preferences files, or similar. This is what you want to do.
However, before you do so, watch the PS splash screen very, very closely. There is a line of text that reflects what is being loaded. There will be an entry, just before PS crashes. See what that says. This is probably where your problem lies. It is also possible, that the Preferences deletion/re- instatement will not help, especially if it crashes during the loading of a font.
As edjh asked, what OS/platform are you using?
Hunt