PS CS2 installs on one PC – but not on another

B
Posted By
Bobby77501
May 26, 2006
Views
181
Replies
6
Status
Closed
I have a copy of Photoshop CS2 which installs on my WinXP Pro PC – but doesn’t work properly. I’ve tried every trick I know of to no avail. So, I installed it on my other PC which is a WinXP (not Pro) and it works fine. Is there any way to troubleshoot the installation so I can figure out what’s going wrong? Both PC’s have plenty of hard drive space and 512MB ram. I got the copy directly from Adobe. To the best of my knowledge, my Registry is clean as a whistle. The first problem I have is that, when the installation is done, a dialog box asks me if I want to open the Readme file. I check it off – but it doesn’t open. When I try to open a native Photoshop file, I receive a message which says the file cannot be found. My file associations are correct. Reformatting is out of the question (too many apps – would take months). I suspect the Registry might be the problem – and I’m not qualified to suspect anything else. Can anyone offer suggestions? Thanks……….

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J
Jennie
May 26, 2006
Call adobe, you can install it on two computer as long as you do not use the program at the same time on two…

I have it at home on home xp and professional xp at home…No problems…



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"+++Bobby "O"+++" wrote in message
I have a copy of Photoshop CS2 which installs on my WinXP Pro PC – but doesn’t work properly. I’ve tried every trick I know of to no avail. So, I
installed it on my other PC which is a WinXP (not Pro) and it works fine. Is there any way to troubleshoot the installation so I can figure out what’s
going wrong? Both PC’s have plenty of hard drive space and 512MB ram. I got the copy directly from Adobe. To the best of my knowledge, my Registry
is clean as a whistle. The first problem I have is that, when the installation is done, a dialog box asks me if I want to open the Readme file. I check it off – but it doesn’t open. When I try to open a native Photoshop file, I receive a message which says the file cannot be found. My
file associations are correct. Reformatting is out of the question (too many apps – would take months). I suspect the Registry might be the problem – and I’m not qualified to suspect anything else. Can anyone offer
suggestions? Thanks……….

E
Ed
May 26, 2006
+++Bobby "O"+++ wrote:
I have a copy of Photoshop CS2 which installs on my WinXP Pro PC – but doesn’t work properly. I’ve tried every trick I know of to no avail. So, I installed it on my other PC which is a WinXP (not Pro) and it works fine. Is there any way to troubleshoot the installation so I can figure out what’s going wrong? Both PC’s have plenty of hard drive space and 512MB ram. I got the copy directly from Adobe. To the best of my knowledge, my Registry is clean as a whistle. The first problem I have is that, when the installation is done, a dialog box asks me if I want to open the Readme file. I check it off – but it doesn’t open. When I try to open a native Photoshop file, I receive a message which says the file cannot be found. My file associations are correct. Reformatting is out of the question (too many apps – would take months). I suspect the Registry might be the problem – and I’m not qualified to suspect anything else. Can anyone offer suggestions? Thanks……….
Run a full virus scan and then disable any Anti-Virus program before you install it. Re enable the AV after you install. Another good practice before installing new software is to make sure all temp files are deleted from the computer. Every program uses the temp directory when installing.

Ed
B
Bobby77501
May 26, 2006
Thanks, already tried both.

"Ed" wrote in message
+++Bobby "O"+++ wrote:
I have a copy of Photoshop CS2 which installs on my WinXP Pro PC – but doesn’t work properly. I’ve tried every trick I know of to no avail. So, I
installed it on my other PC which is a WinXP (not Pro) and it works fine. Is there any way to troubleshoot the installation so I can figure out what’s
going wrong? Both PC’s have plenty of hard drive space and 512MB ram. I got the copy directly from Adobe. To the best of my knowledge, my Registry
is clean as a whistle. The first problem I have is that, when the installation is done, a dialog box asks me if I want to open the Readme file. I check it off – but it doesn’t open. When I try to open a native Photoshop file, I receive a message which says the file cannot be found. My
file associations are correct. Reformatting is out of the question (too many apps – would take months). I suspect the Registry might be the problem – and I’m not qualified to suspect anything else. Can anyone offer
suggestions? Thanks……….
Run a full virus scan and then disable any Anti-Virus program before you install it. Re enable the AV after you install. Another good practice before installing new software is to make sure all temp files are deleted from the computer. Every program uses the temp directory when installing.
Ed
M
Monty
May 26, 2006
+++Bobby "O"+++ wrote:
Thanks, already tried both.

"Ed" wrote in message
+++Bobby "O"+++ wrote:
I have a copy of Photoshop CS2 which installs on my WinXP Pro PC – but doesn’t work properly. I’ve tried every trick I know of to no avail. So, I
installed it on my other PC which is a WinXP (not Pro) and it works fine. Is there any way to troubleshoot the installation so I can figure out what’s
going wrong? Both PC’s have plenty of hard drive space and 512MB ram. I got the copy directly from Adobe. To the best of my knowledge, my Registry
is clean as a whistle. The first problem I have is that, when the installation is done, a dialog box asks me if I want to open the Readme file. I check it off – but it doesn’t open. When I try to open a native Photoshop file, I receive a message which says the file cannot be found. My
file associations are correct. Reformatting is out of the question (too many apps – would take months). I suspect the Registry might be the problem – and I’m not qualified to suspect anything else. Can anyone offer
suggestions? Thanks……….
Run a full virus scan and then disable any Anti-Virus program before you install it. Re enable the AV after you install. Another good practice before installing new software is to make sure all temp files are deleted from the computer. Every program uses the temp directory when installing.
Ed

Run a registry cleaner be for installing CS2 (Reg Machanic is good)

Monty
B
Bobby77501
May 26, 2006
I’ve already done this – in addition to manually cleaning out old Photoshop entries (per Adobe’s instructions).

"Monty" wrote in message
+++Bobby "O"+++ wrote:
Thanks, already tried both.

"Ed" wrote in message
+++Bobby "O"+++ wrote:
I have a copy of Photoshop CS2 which installs on my WinXP Pro PC – but doesn’t work properly. I’ve tried every trick I know of to no avail. So, I
installed it on my other PC which is a WinXP (not Pro) and it works fine.
Is there any way to troubleshoot the installation so I can figure out what’s
going wrong? Both PC’s have plenty of hard drive space and 512MB ram. I
got the copy directly from Adobe. To the best of my knowledge, my Registry
is clean as a whistle. The first problem I have is that, when the installation is done, a dialog box asks me if I want to open the Readme file. I check it off – but it doesn’t open. When I try to open a native
Photoshop file, I receive a message which says the file cannot be found. My
file associations are correct. Reformatting is out of the question (too
many apps – would take months). I suspect the Registry might be the problem – and I’m not qualified to suspect anything else. Can anyone offer
suggestions? Thanks……….
Run a full virus scan and then disable any Anti-Virus program before you install it. Re enable the AV after you install. Another good practice before installing new software is to make sure all temp files are deleted from the computer. Every program uses the temp directory when installing.

Ed

Run a registry cleaner be for installing CS2 (Reg Machanic is good)
Monty
J
Jennie
May 26, 2006
Call adobe, free support for installation problems…

www.adobe.com

toll free



The worst Congress ever!

Vote all incumbent out! Americans are being tricked and sold out!

Congress Phone Numbers
http://www.numbersusa.com/congressinfo?letter=S

e-mail you congressman at:

Contact the Senate
http://www.senate.gov/general/contact_information/senators_c fm.cfm

Contact the House
http://www.house.gov/writerep/

"+++Bobby "O"+++" wrote in message
I’ve already done this – in addition to manually cleaning out old Photoshop entries (per Adobe’s instructions).

"Monty" wrote in message
+++Bobby "O"+++ wrote:
Thanks, already tried both.

"Ed" wrote in message
+++Bobby "O"+++ wrote:
I have a copy of Photoshop CS2 which installs on my WinXP Pro PC – but doesn’t work properly. I’ve tried every trick I know of to no avail. So, I
installed it on my other PC which is a WinXP (not Pro) and it works fine.
Is there any way to troubleshoot the installation so I can figure out what’s
going wrong? Both PC’s have plenty of hard drive space and 512MB ram. I
got the copy directly from Adobe. To the best of my knowledge, my Registry
is clean as a whistle. The first problem I have is that, when the installation is done, a dialog box asks me if I want to open the Readme
file. I check it off – but it doesn’t open. When I try to open a native
Photoshop file, I receive a message which says the file cannot be found. My
file associations are correct. Reformatting is out of the question (too
many apps – would take months). I suspect the Registry might be the problem – and I’m not qualified to suspect anything else. Can anyone offer
suggestions? Thanks……….
Run a full virus scan and then disable any Anti-Virus program before you install it. Re enable the AV after you install. Another good practice before installing new software is to make sure all temp files are deleted from the computer. Every program uses the temp directory when installing.

Ed

Run a registry cleaner be for installing CS2 (Reg Machanic is good)
Monty

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