Can’t open an old PSD file.

R
Posted By
rickky
Jul 23, 2004
Views
860
Replies
25
Status
Closed
Seems like color space isn’t supported. What program, which version should I use? I’ve got WinXP system. The file was created in my presence in 1999 on the other PC, it was scanned and photoshoped to write on CD. Recently I finally found it and tried to open it both with Photoshop 6 & 5. They couldn’t open it or just gave a black picture. But thumbnail was correct. Irfanview shows just black picture as well. Photoshop album said that the color space is not supported.
Almost all viewers that I tried shows the details correctly. File is 53mb size, 3800×2400 resolution, multilayered psd, created in june 1999. But all I could see is just black field.

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Natasha_Schroder
Jul 23, 2004
Try changing your pdf file to jpeg.To do this you will need to duplicate the file and save as jpeg(which is under your file name).You may also want to check what colour mode it is in.Go to IMAGE>MODE>RGB COLOUR.
I have had success mainly with changing the file type.You will not be able to print a pdf file with Hewlitt Packard printers for instance until they are made into jpeg format.Good luck
G
graffiti
Jul 23, 2004
Uh…Rickky doesn’t seem to mention anything about a PDF.

rickky, if it was burned to CD and nothing opens it successfully, it could just be corrupt.
R
rickky
Jul 23, 2004
Thanx, I’ve already copied and renamed it: .jpg .gif. It was first that I did immediately after getting the problem. It didn’t help.
MM
Mac_McDougald
Jul 23, 2004

1. It’s a psd file
2. If you can’t open it, you can’t save it as something else
3. Duping the file and changing extension doesn’t change the file type.

Already suggested in another forum that OP try the Irfanview, and it’s been my experience that if Iview won’t open it, it’s probably corrupted. It is common for preview to be intact even though rest of image is corrupted.
I’m guessing that Album is giving a generic error message that is probably not accurate, but don’t know that for sure, of course.

Rickky, how large is the pic?
I’ll give it a shot with PS 7 and Corel PP if you like…

Email if under 5 MB or I have FTP for large files.

Mac
G
graffiti
Jul 23, 2004
it’s 53MB. 🙂
MM
Mac_McDougald
Jul 23, 2004
Missed that little factoid.

I have FTP if OP is on broadband.

M
R
rickky
Jul 24, 2004
So you wanna tell that you coud try if I upload it?
MM
Mac_McDougald
Jul 24, 2004
Sure…
Use my upload link on homepage at:
doogle DOT com
Send me an email once you put it there so can tell you my findings (if any; email link there also).

Mac
R
rickky
Jul 24, 2004
Ok, thanxalot! Have begun to upload, ‘ll take app. 35 minutes. Reasons why I’m still tryin’ are: 1) thumbnail is ok)) and 2) it’s very important to me(((
R
rickky
Jul 24, 2004
By the way, you’ve got OUTSTANDING site address! ))) Imagine how it’s influencing the number of hits))))
MM
Mac_McDougald
Jul 24, 2004
Thanks…keep hoping Google will buy me out 🙂

Mac
R
rickky
Jul 24, 2004
Whose name was historically first – your’s or theirs?
R
rickky
Jul 24, 2004
Voila! You’ve got it.
MM
Mac_McDougald
Jul 24, 2004
They registered about 10 days previous to mine.
Of course, no one had heard of Google then.
Or doogle 🙂

Got the file..playing with it now..
60068384 bytes

Mac
MM
Mac_McDougald
Jul 24, 2004
Photoshop 7: "file not compatible with this version of Photoshop". Same message in Elements 2.

As you say, opens, only black in IrfanView,which reports: 3846 x 2370 Pixels, 24 bit. Number of unique colors: 1.

Corel PhotoPaint 9: bombs the progam (illegal operation).

With Illy 10, using File/Open recognizes has layers:
option: convert layers to objects: "not enough memory to place file" (I have 512, plenty of HD space)
option: flatten to single layer: same
Using File/Place into existing file, same errors either way.

Sooo…
Just dunno…
Seems to be a "valid" file. No EOF errors …. of course, Iview will open EOF files…
I’ve removed psicon.dll, so I don’t see thumbnails…

I just don’t know what could have happened to the thing. And I don’t think that an earlier version of Photoshop would help.

I suppose a hex guru might possibly be able to see something in the header info that could fix it, but would have to be someone pretty sharp, methinks (and certainly not moi).

Anyone else have any ideas?

Mac
R
rickky
Jul 24, 2004
All the same things happen…Nevermind, thank you very much for trying!
MM
Mac_McDougald
Jul 24, 2004
Well, was just curious…
I’ve had Corel Photopaint work a few times when other things wouldn’t. But never had a file crash it before!

M
R
rickky
Jul 24, 2004
One more story: when I copied it from CD to HDD at 1st time (app. half-year ago), CDR was very hard to read and browse. Now it’s impossible at all, even to copy.
GH
Grass_Hopper
Jul 24, 2004
rickky (and/or Mac)
have you tried to open the file in ImageReady?

Rickky,
are you reading the CDR on the same system it was created on? If not, perhaps you need a UDF reader driver < http://www.pcworld.com/downloads/file_description/0,fid,6944 ,00.asp > installed on your system to allow for proper reading of your homemade CD’s?
R
rickky
Jul 24, 2004
I’ve got no Image Ready, sorry! Whaen I install an UDF lead driver, Windows says that I don’t need to, ’cause it can already read UDF.
MM
Mac_McDougald
Jul 24, 2004
rickky (and/or Mac)
have you tried to open the file in ImageReady?

Forgot to try that.
DID get EOF error in ImageReady 7 ("…end of file was reached unexpectedly")
Oddly, none of the other programs gave EOF. Photoshop generally does if that is indeed the corruption.

Mac
R
rickky
Jul 24, 2004
Is it possible to repair the file somehow?
MM
Mac_McDougald
Jul 24, 2004
Is it possible to repair the file somehow?

That’s why I mentioned hex editor in previous post.
Don’t know if there is an affordable "digital doctor" for this kind of stuff anywhere or not, you might Google for one. Or maybe more productive to see if there is service that can recover orig file from CD.

IrfanView reads EOF error files fine. It will show whole file up to where the error is. Sometimes it might be 90% or more of the file intact, then black after the error.
Since it shows the image as ALL black, the EOF must be early on.

Only reason I didn’t think it was EOF right off was that Photoshop7 gives EOF specific error usually, not the message we actually get. But the rest would seem to indicate that’s really what it is.

Mac
DM
dave_milbut
Jul 24, 2004
chris has said in the past it’s near impossible to fix with a hex editor. and if he can’t do it, knowing the full file format and all, I doubt anyone else will have much luck. YMMV of course.
CC
Chris_Cox
Aug 1, 2004
It sounds like it’s a corrupted file.

The chances of recovering it as-is are pretty slim.

I hope you’ve got a backup somewhere…..

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