E_W,
The normal reason for that happening is you mean to crop to a number of pixels but forget to add the ‘px’ so it tries to re-size to that same number of inches which would result in a HUGE file that the scratch can’t handle.
Thanks for your reply. I’m not sure what the problem was, but I reinstalled Photoshop and it works fine. Go figure.
Re-installing rarely fixes a problem. deleting the photoshop preferences does, I’m with len: you forgot to change the unit… you maybe de-installed/reinstalled for nothing…
How does one free up the disk space that photoshop cs appropriates for scratch file??? I have a 60 gb system disk, before assigning using it for scratch it had 40 to 50% free space. After assignment to cs for scratch purposes it was less than 1 gb of free space. – not enough to defrag disk. And cs still could not complete the crop requested, freezing the system instead. After rebooting the system I tried same crop with elements 2 – and it works. But I still have a disk that is almost totally used.??????
Would appreciate help — especially from an adobe source — but anything would help.
You just free up disk space – there’s nothing "appropriate" about it.
Sounds like you’ve got some leftover files laying about (which would get deleted the next time you launch PS or reboot the machine), or you’re working on a far larger image than you’re telling us.
1-photoshop cs hung the system
2-photoshop would not terminate or respond to system
3-a hardware boot was forced
4-garbage collection of temp disk space (scratch files
stayed assigned to adobe)
5-deleting that "temp" file, returned system to normal operation – and hard disk availability. I could have released all the ‘left over files’ laying about and I would still not have access to the 60% of disk.
Relaunching photoshopcs, and in fact removing it and reinstalling it – did not return the previously allocated space.
Thanks for your interest
Steve Gordon
Steve – if cntrl-alt-del doesn’t work, then that most likely means you have defective hardware in your system. See the FAQ for more details.