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We have two genuine CS2 suite licences (an Australian government department) and after installation the register nag message comes back every time any one of the apps in the suite is started. The users have tried registering a couple of times, they have also tried the do not register button but they still get the nag message on startup.
The licence certificate we have from Adobe lists each copy individually but with an identical set of serial numbers (set=an SKU serial, a Mac serial, and a Win Serial). The certificate says it is a TLP Licence Program – Government (Row).
These must be special corporate serial numbers since when installing we do not get asked to activate as you would if you were Joe Bloggs private citizen with a retail copy. Both activate & transfer activation are greyed out on the help menu but register is enabled. After a retail install normally transfer activation is not greyed out after activation, just activate.
Anyone have any clue why the register screen comes up on start-up despite having registered?
I’m wondering if our corporate IT policies have restricted access to a registry key that the app wants to update….
tia
cheers
Tony
The licence certificate we have from Adobe lists each copy individually but with an identical set of serial numbers (set=an SKU serial, a Mac serial, and a Win Serial). The certificate says it is a TLP Licence Program – Government (Row).
These must be special corporate serial numbers since when installing we do not get asked to activate as you would if you were Joe Bloggs private citizen with a retail copy. Both activate & transfer activation are greyed out on the help menu but register is enabled. After a retail install normally transfer activation is not greyed out after activation, just activate.
Anyone have any clue why the register screen comes up on start-up despite having registered?
I’m wondering if our corporate IT policies have restricted access to a registry key that the app wants to update….
tia
cheers
Tony
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