A plea to Adobe (Activation problems)

KY
Posted By
kyle_yates
Aug 7, 2004
Views
252
Replies
1
Status
Closed
I hate to make a complaint in my first post especially against such a terrific program as Adobe CS — but PLEASE adobe could you change the Activation mechanism so you don’t have to re-activate after the following conditions. (I’m 100% against Piracy so not against activation in principle provided it’s implemented in a reasonable sensible manner rather than in "paranoid" mode).

1) I regularly take a "System Dump" or Image copy of my Windows partition using a program like DRIVE IMAGE or NORTON GHOST — in case of a crash or whatever. This means I can restore my Windows partition very quickly in case I’ve had a computer crash, messed something up, got some "unremoveable" Spyware on my system etc etc. Now If I do a restore to the SAME computer Adobe CS prompts you for re-activation — not even a warning — you have to activate then and there — no good if you are out in the field with no Internet connection and out of Landline / Mobile phone range either — This cost me a WEEK of not being able to use the product –and nearly cost me the assignment — fortunately I had a backup version of Photoshop 7.

2) Moving THE SAME HARDWARE around on the same computer also wants re-activation. I wanted to swap the position of DVD drives on the motherboard (IDE 0 / 1 ) and change from Master to Slave for better performance. I really shouldn’t have to reactivate for these type of reasons — It’s THE SAME HARDWARE ON THE SAME MACHINE.

In both the above cases WINDOWS itself didn’t require re-activation.

I’d like to suggest that ADOBE’s reactivation procedure should work similarly to Windows — and especially after a system restore even if they can’t change the activation procedure should at least allow the program to continue for a limited time before stopping. If you are a Pro photographer out in the field you can’t always be on the Net or have access to a phone — and Laptops DO crash.

Thanks

How to Improve Photoshop Performance

Learn how to optimize Photoshop for maximum speed, troubleshoot common issues, and keep your projects organized so that you can work faster than ever before!

L
Larry
Aug 8, 2004
I second that! Sounds like a common sense recommendation that needs to be acted on by Adobe ASAP.

wrote in message
I hate to make a complaint in my first post especially against such a
terrific program as Adobe CS — but PLEASE adobe could you change the Activation mechanism so you don’t have to re-activate after the following conditions. (I’m 100% against Piracy so not against activation in principle provided it’s implemented in a reasonable sensible manner rather than in "paranoid" mode).
1) I regularly take a "System Dump" or Image copy of my Windows partition
using a program like DRIVE IMAGE or NORTON GHOST — in case of a crash or whatever. This means I can restore my Windows partition very quickly in case I’ve had a computer crash, messed something up, got some "unremoveable" Spyware on my system etc etc. Now If I do a restore to the SAME computer Adobe CS prompts you for re-activation — not even a warning — you have to activate then and there — no good if you are out in the field with no Internet connection and out of Landline / Mobile phone range either — This cost me a WEEK of not being able to use the product –and nearly cost me the assignment — fortunately I had a backup version of Photoshop 7.
2) Moving THE SAME HARDWARE around on the same computer also wants
re-activation. I wanted to swap the position of DVD drives on the motherboard (IDE 0 / 1 ) and change from Master to Slave for better performance. I really shouldn’t have to reactivate for these type of reasons — It’s THE SAME HARDWARE ON THE SAME MACHINE.
In both the above cases WINDOWS itself didn’t require re-activation.
I’d like to suggest that ADOBE’s reactivation procedure should work
similarly to Windows — and especially after a system restore even if they can’t change the activation procedure should at least allow the program to continue for a limited time before stopping. If you are a Pro photographer out in the field you can’t always be on the Net or have access to a phone — and Laptops DO crash.
Thanks

Master Retouching Hair

Learn how to rescue details, remove flyaways, add volume, and enhance the definition of hair in any photo. We break down every tool and technique in Photoshop to get picture-perfect hair, every time.

Related Discussion Topics

Nice and short text about related topics in discussion sections