Number sequence problem

R
Posted By
rafman
Aug 18, 2004
Views
494
Replies
5
Status
Closed
I am using Photoshop CS and XP Professional. Whenever I click on a .jpg attachment – for example – in an email – Photoshop is unable to open the file. It adds one number to each previous file and then gives me an error and says that it can’t find the file. Of course since Photoshop went to the next number, there is no such file. I can save the file first and then open it – but I don’t always want to have to do that.

I hope I have explained this clearly enough. Thanks in advance for any help.

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DM
dave_milbut
Aug 18, 2004
I can save the file first and then open it – but I don’t always want to have to do that.

you should never open ANYthing directly from email or the web. save first then scan for viruses, then open.
R
rafman
Aug 18, 2004
I also have created my own web pages and documents that where I want to open a .jpg file that has been scanned and used. So I still need to know how to get Photoshop not to add a number to a sequence.
Y
YrbkMgr
Aug 18, 2004
So I still need to know how to get Photoshop not to add a number to a sequence.

It’s not photoshop, it’s Winders – your e-mail program most likely. When you double click on the file it’s being opened in a temporary folder and being displayed because it isn’t "officially" saved. When you double click on the same jpg from the e-mail does the number change?
R
rafman
Aug 18, 2004
If I understand what you mean – once I have saved the file, then I can click on it and Photoshop does not add a number. But I don’t think that my email program is the problem – if I set it to use another program other than Photoshop, I don’t have any problem.
Y
YrbkMgr
Aug 18, 2004
Well, all I can tell you is that when you double click on that file from within an e-mail, photoshop is loading it from your temp file storage location. If you go to the Temporary Internet Files folder, you’ll see it on many of the files there – there’s usually a bracket "[" around the number.

Some other programs may recognize that this is what’s happening and automatically strip it – I can’t say for sure.

But Photoshop is not adding the number.

For whatever it may be worth to you, consider the following.

A lot of people do it, but I wouldn’t associate JPGs and Gifs with Photoshop – I would use an Image Viewer like IrfanView (free) and associate them with that. It loads faster and there’s less overhead. If you have photoshop open, it’s no big deal to drag that file over to Photoshop if you need to edit it.

This is particulary true (for me) when receiving e-mailed images.

If you need to edit/save images you’ve received via e-mail, it is best to save it to your hard drive first, then open it in photoshop – in fact whether you use photoshop or not to edit it, it’s still recommended to officially save it first.

The way that the browser cache and many e-mail client caches work is to create this "temporary" file. There are no real standards on naming conventions and the like so you will run the risk of having naming problems unless you are careful and know about the anatomy of your browser/e-mail client.

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