PSUT9532.DLL – easy fix

GR
Posted By
Gareth_Rosser
Aug 26, 2004
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615
Replies
5
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Closed
got a feeling this might apply to Photodeluxe and other versions too?…

….i’ve used Photoshop 4 on XP Home for some time with no problems… until installing a recent update for Acrobat Reader and WinXP SP2 today – not sure which did it, but afterwards Photoshop kept complaining that PSUT9532.DLL couldn’t be loaded and that it wouldn’t be able to use 16bit plug-ins…

(maybe SP2 has instroduced the problem that seems to have only appeared on XP Pro before, by the looks of other posts here)

anyways… after a bit of fiddling, i found that Photoshop 4 was only happy when i installed it in C:\Program Files\Adobe\Photoshop rather than the installer’s default C:\Adobe\Photoshop folder – simple as that!?

think it’s probably cos newer Adode software(even if it’s just Acrobat Reader) lives in that folder now, and makes the system registry point there when it looks for any of Adobe’s DLL files?
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CC
Chris_Cox
Aug 26, 2004
That isn’t an Adobe file as far as I know.
More likely it’s part of some third party plugins that you installed.

I think it was part of the KPT plugins…
Y
YrbkMgr
Aug 26, 2004
Chris,

I did a google on the file and found THIS < http://www.kephyr.com/filedb/index.php?viewtopic=Psut9532.dl l> from Kephyr File Database.

Then I found a copy and d/l it. Properites show Adobe.

<shrug>
GR
Gareth_Rosser
Aug 26, 2004
The Kephyr page isn’t showing up for me at the moment… but the file must be part of Photoshop cos it’s in the Photoshop (v4) root folder right after a fresh install… and here are the file details, which do say it’s an Adobe file:

3.0.64.77
Win95 32-BIT Thunk DLL
Copyright © Adobe Systems, Inc. 1989-1995

If you search for PSUT9532.DLL in the forums here, it’s an error message that people seem to get on Win XP Pro mostly from Photodeluxe 4 and a few other odd versions…

….i only got the error today from my old, but much loved copy of Photoshop v4 after installing SP2 on my Home edition of XP… so i’m guessing it’s some security thing they added into Home from XP Pro…

….oh the panic… when i thought SP2 had killed my fav version of Photoshop!!…

….from reading other messages i found while searching for info on the error, people seem to have gone to great lengths… creating duel OS systems just to get it running… so i thought i’d post here having found that this *much* easier way worked for me! :o) – really not sure if it’ll work with any version other than Photoshop 4, but i would imagine it’s the same thing.
CC
Chris_Cox
Aug 27, 2004
Ok, it was a Photoshop DLL – from the Win3.x dark ages.
BL
Bill_Lamp
Aug 27, 2004
Chris,

Those dark ages let you tell your computer what to do instead of the computer telling you what it will let you do, how it will let you do them, and when your allowed to try to do them.

Bill, who remembers editing 30-40 K config.sys files for OS/2 and loading virtual support "chips" for special purposes.

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