7.0 Doesn’t load after XP SP2 installation

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Posted By
fevernova
Aug 31, 2004
Views
238
Replies
8
Status
Closed
I have just installed XP SP2 and Photoshop 7.0 no longer opens. It is almost like it hangs and doesn’t go any further. I am able to load ImageReady and there doesn’t seem to be any problems. Anyone experience this? Any know fixes? Thanks in advance.

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BobLevine
Aug 31, 2004
Try trashing prefs, as per the FAQ.

Bob
F
fevernova
Aug 31, 2004
No luck! It still doesn’t load.
B
BobLevine
Aug 31, 2004
Try uninstalling and reinstalling.

Bob
F
fevernova
Aug 31, 2004
That was the first thing I tried. Keep ’em coming. I appreciate the advice.
CC
cma_cma
Sep 1, 2004
My problem is similar but not so severe. After upgrading to Win XP Pro, service pack 2, I find that Photoshop 7 frequently freezes (mouse freezes). Any ideas would be appreciated.

Would upgrade to Photoshop CS help?

Also, what was meant by this:"Try trashing prefs, as per the FAQ?"
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BobLevine
Sep 1, 2004
The FAQs are on the top of the forum page.

Bob
JJ
John Joslin
Sep 1, 2004
"Trashing prefs" is Forumspeak for deleting your Photoshop preferences. It’s not very pretty English and unintelligible for a lot of people who don’t have American as a first language.

For some reasons, Photoshop can sometimes display unpredictable behaviour (it is a very complex and powerful program) and the only solution in many cases is to delete some or all of these Preference files and let Photoshop build them again with a restart. They are not deleted with a reinstall since they don’t exist until PS is opened (so are not recorded in the installation log). It always makes me a little sad that well-intentioned users go through the whole reinstall bit, only to find the problem has not gone away.

So, all together now: "Trash your prefs"!

Happy days – JJ 🙂
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fevernova
Sep 2, 2004
In my case, trashing prefs doesn’t solve the problem. Any other ideas?

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