Views
426
Replies
7
Status
Closed
When printing from Adobe PhotoshopCS to an Epson 2200 the file will load to the print spool, then Photoshop will crash. However the printer will continue to print the image, usually. To continue to work with Adobe, I must restart the Photoshop, which works fine until I print the next image. The software spools the image to the printer spool then crashes again.
I’ve done a clean install of Adobe CS. I have deleted the Epson print driver and reinstalled from a fresh download from Epson. I have
created a new user account in Windows XP on my computer and experience the same problem. I have defragmented the hard drive. I have increased the available memory available to Adobe through Adobe’s preferences. I have gone into MSCONFIG and halted all start up processes.
I called Adobe and spent about two hours with the tech. When the tech couldn’t identify the problem he claimed it as an Epson problem. It could be but I’m not so sure.
The printer and computer are stand-alone and are not networked. Windows XP returns a message similar to the following but different on each occurrence; "The instruction at "0x031c151e" referenced memory at "0x031c151e". The memory could not be "read".
The computer is equipped with a gig of ram and Pentium 4 running at 3 Ghz. I can usually get the Epson 2200 to print one image, but not always. I can print to my Canon without a problem. The set up for printing is from the Epson web site – U.S. Prepress, no color correction, etc. Although you may hear this a lot, it was working fine then out of the blue the problem started. There is a cause and affect to everything but I can’t identify the
cause.
I certainly know the affect and it is very aggravating.
Any help or ideas will be appreciated.
Thanks
Bill
I’ve done a clean install of Adobe CS. I have deleted the Epson print driver and reinstalled from a fresh download from Epson. I have
created a new user account in Windows XP on my computer and experience the same problem. I have defragmented the hard drive. I have increased the available memory available to Adobe through Adobe’s preferences. I have gone into MSCONFIG and halted all start up processes.
I called Adobe and spent about two hours with the tech. When the tech couldn’t identify the problem he claimed it as an Epson problem. It could be but I’m not so sure.
The printer and computer are stand-alone and are not networked. Windows XP returns a message similar to the following but different on each occurrence; "The instruction at "0x031c151e" referenced memory at "0x031c151e". The memory could not be "read".
The computer is equipped with a gig of ram and Pentium 4 running at 3 Ghz. I can usually get the Epson 2200 to print one image, but not always. I can print to my Canon without a problem. The set up for printing is from the Epson web site – U.S. Prepress, no color correction, etc. Although you may hear this a lot, it was working fine then out of the blue the problem started. There is a cause and affect to everything but I can’t identify the
cause.
I certainly know the affect and it is very aggravating.
Any help or ideas will be appreciated.
Thanks
Bill
How to Master Sharpening in Photoshop
Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.
