CS2 Suite Beta – impossible to remove !!

H
Posted By
henrik2000
Apr 29, 2005
Views
194
Replies
3
Status
Closed
Hi. I had the CS2 Suite "Beta". Even after uninstalling it, i am not able to run the new Photoshop CS2 Tryout (details below). I can run the tryout on a different PC, but not on the PC that had the beta before. Do you know how i can really clean the PC of the old beta, so that i can use the tryout and later the full version?

Details: Even after uninstalling the CS2 beta through Windows software settings, i noticed:
– Photoshop CS2 beta still starts, but when it is completely there, a message says that name or serial are missing, and it closes. – ImageReady can completely be used (but cannot start Photoshop from there, i get the same abovementioned message.
– Bridge seems completely gone.
– The Photoshop CS2 Tryout will not start, will only flash a fully white program screen without any splash screen, then stop with a "problem" message.

I looked in the C-drive and in the CS2-beta-drive and folders. I deleted everything i could delete, searching for files that include "cs2" for example. I also cleaned the registry of hundreds of links to UN-installed Photoshop-CS2-versions (tryouts and beta). Then i rebooted, re-installed the Tryout in a brandnew folder – but still cannot start the Tryout (starts for 10 seconds, then "problem" message and off).

Do you have any tips how to get rid of the CS2 beta?

Thanks a lot!
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EG
Eric Gill
Apr 29, 2005
(Henrik2000) wrote in news:c08e47f2.0504290618.5263a292
@posting.google.com:

Do you have any tips how to get rid of the CS2 beta?

Calling Adobe, since you must be an Adobe developer to legally have the CS2 beta.

If that is not the case, you can piss off.
J
jscheimpflug
Apr 29, 2005
"Henrik2000" wrote in message
Hi. I had the CS2 Suite "Beta". Even after uninstalling it, i am not able to run the new Photoshop CS2 Tryout (details below).

You have the ultimate nasty situation. I had something similar a few years ago and Adobe’s call-in help could not find a solution. I finally removed the fixed drive and reinstalled everything clean. It cost me a full day’s work. But that was then…

I would hope that one of the Adobe professionals would chime in here with the short answer.

But let’s fix this situation. First, be sure you start without being plugged into the net. Then get a program that shows all open files. (When I get to the office later today I will post the source for such a program or you can surf for it in the meantime.) What we are looking for is either a hidden file, a shared (common) file, or another Adobe component that opens (or is already open) when CS fires up. That’s the file to trash. Repeat until clean.

Be careful. You will be absolutely amazed by how many files are open under XP.
BW
Bob Williams
Apr 30, 2005
If you are using Win Xp, you can try "System Restore". It will take you back to the last time you restored the system. Bob

Henrik2000 wrote:
Hi. I had the CS2 Suite "Beta". Even after uninstalling it, i am not able to run the new Photoshop CS2 Tryout (details below). I can run the tryout on a different PC, but not on the PC that had the beta before. Do you know how i can really clean the PC of the old beta, so that i can use the tryout and later the full version?

Details: Even after uninstalling the CS2 beta through Windows software settings, i noticed:
– Photoshop CS2 beta still starts, but when it is completely there, a message says that name or serial are missing, and it closes. – ImageReady can completely be used (but cannot start Photoshop from there, i get the same abovementioned message.
– Bridge seems completely gone.
– The Photoshop CS2 Tryout will not start, will only flash a fully white program screen without any splash screen, then stop with a "problem" message.

I looked in the C-drive and in the CS2-beta-drive and folders. I deleted everything i could delete, searching for files that include "cs2" for example. I also cleaned the registry of hundreds of links to UN-installed Photoshop-CS2-versions (tryouts and beta). Then i rebooted, re-installed the Tryout in a brandnew folder – but still cannot start the Tryout (starts for 10 seconds, then "problem" message and off).

Do you have any tips how to get rid of the CS2 beta?

Thanks a lot!

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