HDR error

C
Posted By
Coolmanq
May 2, 2005
Views
1404
Replies
40
Status
Closed
I’ve got 3 picture with different exposions and trying to merge them with the "merge to hdr" tool. I get them into the big preview window with the slider to the top right, presses "OK" and the "creating file…"-text comes but when its finished an error dialog appers:

"Could not complete the Merge to HDR command because a command was not available".

Anyone with the same experience or knows the the solution to the problem?

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AL
Alfredo_Luna
May 4, 2005
I have exactly the same problem.
Please help us on this.
Many thanks!

Alfredo
WD
WEA_Davies
May 4, 2005
Me too

William Davies
AL
Alfredo_Luna
May 4, 2005
Anybody else with this problem?
C
Coolmanq
May 5, 2005
Heared that this error might depend on using non english versions of windows xp? What are u guys using?
WD
WEA_Davies
May 5, 2005
I use French XP

William Davies
AL
Alfredo_Luna
May 5, 2005
Spanish XP Professional
JJ
John Joslin
May 5, 2005
Alfredo

There is a character in the English TV soap East Enders called "Alfie Moon".

Any relation? (está bromeando) 🙂
AL
Alfredo_Luna
May 5, 2005
YES! I’ve been caught! You can download some stuff here:

< http://www.bbc.co.uk/eastenders/coolstuff/download/character /list_downloads_alfiemoon.shtml>

Don’t forget to download the wallpapers and screen savers!

hahaha, just kidding too!

Nop, no relation with him. But I was called Alfie Moon too by the girls at my former workplace 😉
AL
Alfredo_Luna
May 6, 2005
HEY ADOBE GUYS!!!!!! WHAT DOES THIS MEAN????????????????????????? HELP PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
WD
WEA_Davies
May 6, 2005
Well does anyone have a solution to the problem or not?

Willaim
AL
Alfredo_Luna
May 6, 2005
Seems that Adobe doesn’t even know what happens…
CC
Chris_Cox
May 6, 2005
You do know that this is a USER to USER forum, and not an outlet of Adobe technical support, right?

It seems to happen on localized (non English) OSes only. We’re still looking in the the cause.
C
Coolmanq
May 6, 2005
Anyone in the mood for filling out a (long) bugreport…
AL
Alfredo_Luna
May 6, 2005
If you Mr. Cox are one of the PS CS2 Team, then it means that the "Adobe guys" I mentioned before, are really coming here and reading the posts which means that you really care. I thank you very much for this and for the time to respond us.
Sorry if I sounded rude but besides the problem with the HDR command I am one of the bunch of guys who finds CS2 a little slow and sometimes with the workload I have… well, I hope you understand I can be in wild mood swings…
Many thanks again.
My best regards,

Alfredo Luna
CC
Chris_Cox
May 6, 2005
I can understand.

And yes, I’m one of the Photoshop engineers.
AL
Alfredo_Luna
May 7, 2005
Well, nothing else to say: the help is coming.
Thanks again.

Alfredo Luna
C
Coolmanq
May 7, 2005
Would be nice of u Chris Cox to post some info on whether u PS guys are close to solving the problem or not?
JJ
John Joslin
May 7, 2005
Let them get on with it: you’re lucky to have such interactive support!

It reminds me of "Daddy, are we there yet?"
C
Coolmanq
May 7, 2005
Think its fair to let the users know a little more then: Hey im a adobeguy…I cant feel the father-son relationship to adobe that you are talking about;)
LM
Lynch_Mike
May 8, 2005
Coolmanq,
You can often find out about a forum contributor by clicking on thier name! (Note: Well, what they are willing to supply- you have no info.)
C
Coolmanq
May 10, 2005
Why should I have some info when im here for the firs time just looking for a solution to the problem…
FB
Felix_Berta
May 10, 2005
I use Czech version XP Home+SP1 and I´ve got "Could not complete the Merge to HDR command because a command was not available" label too.
MD
Michael_D_Sullivan
May 10, 2005
Felix, did you use at least three images?
FB
Felix_Berta
May 10, 2005
3 with difference 1,5 EV
CC
Chris_Cox
May 10, 2005
"command not availble" == non-Roman OS bug in MergeToHDR
C
Coolmanq
May 11, 2005
non-Roman = all other languages has this bug?
CC
Chris_Cox
May 11, 2005
No, only non-Roman languages have this problem, as I said. (which is distinctly different from non-English)
C
Coolmanq
May 11, 2005
I still don’t get it…all windows except the Roman has this error, right?
CC
Chris_Cox
May 11, 2005
All localized OS versions that use non-Roman character sets – correct. But that is not the same thing as non-English.
DM
dave_milbut
May 11, 2005
chinese korean, ME versions, etc.
C
Coolmanq
May 11, 2005
I use swedish version of windows xp pro sp2, swedish uses Roman characters? but I have the problem…

read on a page that another swedish guy that hade swedish xp changed to english version and then the merge to hdr command worked perfectly fine…
CC
Chris_Cox
May 11, 2005
Swedish uses SOME Roman characters and some NON-Roman characters.

It’s the non-Roman characters that cause the problem.
WD
WEA_Davies
May 12, 2005
So, Chris, you have found the cause, but is there going to be some sort of fix made available to us foreigners whose languages use non-Roman characters? If yes, how long? If no, what do we do?

William
GS
Gustavo Sanchez
May 12, 2005
French and Spanish = Non-Roman? …Errare humanum est 😛
WD
WEA_Davies
May 12, 2005
I presume that the French é,è,ç,à,ê,ô are non-roman
C
Coolmanq
May 15, 2005
still no info about when a solution might be coming…getting a bit frustrated here
CC
Chris_Cox
May 16, 2005
Cool – because we aren’t allowed to comment about unannounced versions of software.
D
DanielSerrano
May 17, 2005
Same dialog error, when i’m trying to merge HDR. I used those three sample images within PS|CS2 to test this command, and also others valids HDRs images. I’ve spanish WindowsXP SP2.

PS|CS2 installation path has some spanish character (e.g. ALT + 0241), is that ok? PC|CS1 has not error in this same path


Daniel Serrano

escribió en el mensaje
Cool – because we aren’t allowed to comment about unannounced versions of software.
CW
christer_w
Jun 14, 2005
Same dialog error, when i’m trying to merge HDR. I used those three sample images within PS|CS2 to test this command, and also others valids HDRs images
Swedish Xp English Photoshop
VERY FRUSTRATING!!
B
bugmenot
Oct 19, 2005
http://www.adobe.com/support/techdocs/331730.htm


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