Install help

BJ
Posted By
Black Jack
May 4, 2005
Views
272
Replies
9
Status
Closed
I just installed xp pro from win2000 and my photoshop acts funny. It does NOT show all my tool box icons, there are 5 missing, ie crop tool..

Did any one had such an odd experience? I installed Photoshop V7 and update V7.01 as administrator almost a dozen times with no success…

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B
BobLevine
May 4, 2005
Are you saying that you did an operating system upgrade? If so, that was not a very good idea.

The only (right) way to do it is through a clean install.

With an upgraded O/S all bets are off.

Bob
BJ
Black Jack
May 4, 2005
Why is that?

If I do a clean install with the copy that I have will it work?
B
BobLevine
May 4, 2005
Yes. Even an upgrade version of Windows can be used for a clean install. Just set your machine to boot to the CD drive, put the CD in, re-boot and follow the prompts.

At some point you’ll get to a screen that will allow you to delete the partition(s). Do it and then recreate it/them.

If it’s an upgrade CD, you’ll be asked for your earlier version of Windows so have the CD handy.

Make sure that everything is backed up first since you’re harddrive will be erased by this procedure.

Bob
BJ
Black Jack
May 4, 2005
sorry…but why? photoshop will not work correctly if you upgrade windows?
B
BobLevine
May 4, 2005
Windows upgrades are just a very bad idea. Not just for Photoshop.

Bob
BJ
Black Jack
May 4, 2005
but is there a proven probelm with upgrading and ps?
DM
dave_milbut
May 4, 2005
no. just anecdotal evidence. upgrading over an old version of windows leaves lots of crud behind that can cause myriad problems over a wide range of situations.
B
BobLevine
May 4, 2005
And troubleshooting it can take way longer than simply doing a clean install.

Bob
DM
dave_milbut
May 4, 2005
right. if it can’t be fixed in a couple hours, format-reinstall.

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