out of scratch memory

P
Posted By
pshaw
Jun 30, 2009
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617
Replies
11
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Closed
during various procedures in photoshop, like converting a bunch of large raw files to jpg’s, or using the magic wand on a large image, i get a message "out of scratch memory" or a more generic "this procedure cannot be done" (or something like this)

i have a separate hard drive being used just for photoshop’s scratch memory and have devoted 70% of free memory to photoshop (i’m running 4 gigs in windows xp pro) ….

i have turned off almost all ongoing programs (anti-virus etc) which indeed does help ….

any suggestions to provide more scratch memory?

tia

steve

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P
PortaSoft
Jun 30, 2009
wrote in message
during various procedures in photoshop, like converting a bunch of large raw files to jpg’s, or using the magic wand on a large image, i get a message "out of scratch memory" or a more generic "this procedure cannot be done" (or something like this)

i have a separate hard drive being used just for photoshop’s scratch memory and have devoted 70% of free memory to photoshop (i’m running 4 gigs in windows xp pro) ….

i have turned off almost all ongoing programs (anti-virus etc) which indeed does help ….

any suggestions to provide more scratch memory?

tia

steve

From Adobe Support techdocs for xp:

To increase the amount of virtual memory available to Windows: — For Windows XP:
Note: You must be logged in as Administrator to change the size of the paging file.
1. Exit from open applications.
2. Choose Start > Settings > Control Panel.
3. Double-click System.
4. Click the Advanced tab, and then click Settings in the Performance section.
5. Click the Advanced tab, and then click Change in the Virtual Memory section.
6. From the Drive list, select a hard drive that has at least twice the amount of the computer’s installed RAM. To determine the amount of space available on a drive, click the drive letter; the amount of space available appears in the Paging File Size for Selected Drive section.
7. In the Initial Size text box, enter a value equal to the amount of the
computer’s installed RAM plus 12 MB.
8. In the Maximum Size text box, enter a value equal to twice the amount of the computer’s installed RAM.
9. Click Set, and then click OK to close the Virtual Memory dialog box. 10. Click OK when Windows returns the alert "The changes you have made require you to restart your computer . . . ."
11. Click OK to close the Performance Options dialog box, and then click OK to close the System Properties dialog box.
12. Click Yes in the System Settings Change dialog box. Windows restarts.

For me it meant changing the amount by increasing the amount in the Maximum Size text box by a few hundred.
Source(s):
http://www.adobe.com/support/techdocs/31…
F
friesian
Jul 2, 2009
On Jun 29, 11:22 pm, wrote:
during various procedures in photoshop, like converting a bunch of large raw files to jpg’s, or using the magic wand on a large image, i get a message "out of scratch memory" or a more generic "this procedure cannot be done" (or something like this)

i have a separate hard drive being used just for photoshop’s scratch memory and have devoted 70% of free memory to photoshop (i’m running 4 gigs in windows xp pro) ….

i have turned off almost all ongoing programs (anti-virus etc) which indeed does help ….

any suggestions to  provide more scratch memory?

tia

steve

If the computer crashes with photoshop open, it saves the temp file. I have found that over time, those fill up the scratch disk so that photoshop can barely do anything. For some odd reason, those files don’t register with windows explorer, so the hard drive may look like it has a lot of available space while photoshop says there is none.

Look for some large temp files and delete them. That may solve your problem.
P
pshaw
Jul 3, 2009
i re-formatted the scratch hard drive so there shouldn’t be any hidden files 🙂 … i’ll try it again this weekend …

steve

On Thu, 2 Jul 2009 03:04:25 -0700 (PDT), ""
wrote:

On Jun 29, 11:22 pm, wrote:
during various procedures in photoshop, like converting a bunch of large raw files to jpg’s, or using the magic wand on a large image, i get a message "out of scratch memory" or a more generic "this procedure cannot be done" (or something like this)

i have a separate hard drive being used just for photoshop’s scratch memory and have devoted 70% of free memory to photoshop (i’m running 4 gigs in windows xp pro) ….

i have turned off almost all ongoing programs (anti-virus etc) which indeed does help ….

any suggestions to  provide more scratch memory?

tia

steve

If the computer crashes with photoshop open, it saves the temp file. I have found that over time, those fill up the scratch disk so that photoshop can barely do anything. For some odd reason, those files don’t register with windows explorer, so the hard drive may look like it has a lot of available space while photoshop says there is none.
Look for some large temp files and delete them. That may solve your problem.
R
Ragnar
Jul 3, 2009
wrote in message
i re-formatted the scratch hard drive so there shouldn’t be any hidden files 🙂 … i’ll try it again this weekend …

steve

Reformatting is a draconian measure. I suggest that you download CCleaner freeware which will remove temporary Photoshop files and any other un-needed files from your PC.

HTH
R.
R
Rob
Jul 3, 2009
Ragnar wrote:
wrote in message
i re-formatted the scratch hard drive so there shouldn’t be any hidden files 🙂 … i’ll try it again this weekend …

steve

Reformatting is a draconian measure. I suggest that you download CCleaner freeware which will remove temporary Photoshop files and any other un-needed files from your PC.

HTH
R.

Why won’t Disk Cleanup work?
R
Ragnar
Jul 3, 2009
"Rob" wrote in message
Ragnar wrote:
wrote in message
i re-formatted the scratch hard drive so there shouldn’t be any hidden files 🙂 … i’ll try it again this weekend …

steve

Reformatting is a draconian measure. I suggest that you download CCleaner freeware which will remove temporary Photoshop files and any other un-needed files from your PC.

HTH
R.

Why won’t Disk Cleanup work?

If Explorer doesn’t see the files then I guess Windows Disk Cleanup won’t either. But I haven’t tried it so I don’t know. However CC does a good job on many types of disk clutter so is worth having anyway.
R.
R
Rob
Jul 3, 2009
Ragnar wrote:
"Rob" wrote in message
Ragnar wrote:
wrote in message
i re-formatted the scratch hard drive so there shouldn’t be any hidden files 🙂 … i’ll try it again this weekend …

steve
Reformatting is a draconian measure. I suggest that you download CCleaner freeware which will remove temporary Photoshop files and any other un-needed files from your PC.

HTH
R.
Why won’t Disk Cleanup work?

If Explorer doesn’t see the files then I guess Windows Disk Cleanup won’t either. But I haven’t tried it so I don’t know. However CC does a good job on many types of disk clutter so is worth having anyway.
R.

where are they stored haven’t had a crash since CS2 to find some temp files
V
Voivod
Jul 3, 2009
On Fri, 3 Jul 2009 13:43:11 +0100, "Ragnar"
scribbled:

"Rob" wrote in message
Ragnar wrote:
wrote in message
i re-formatted the scratch hard drive so there shouldn’t be any hidden files 🙂 … i’ll try it again this weekend …

steve

Reformatting is a draconian measure. I suggest that you download CCleaner freeware which will remove temporary Photoshop files and any other un-needed files from your PC.

HTH
R.

Why won’t Disk Cleanup work?

If Explorer doesn’t see the files then I guess Windows Disk Cleanup won’t either. But I haven’t tried it so I don’t know. However CC does a good job on many types of disk clutter so is worth having anyway.

Agreed. CCleaner is invaluable.
R
Ragnar
Jul 3, 2009
"Rob" wrote in message
Ragnar wrote:
<<snip>>
If Explorer doesn’t see the files then I guess Windows Disk Cleanup won’t either. But I haven’t tried it so I don’t know. However CC does a good job on many types of disk clutter so is worth having anyway.
R.

where are they stored haven’t had a crash since CS2 to find some temp files

I haven’t had a crash either so I don’t know from personal experience but all the web hits say they’re saved on the scratch drive. If you need a more detailed answer, sorry but I am not the best person to ask.

R.
J
JD
Jul 3, 2009
Rob wrote:
Ragnar wrote:
"Rob" wrote in message
Ragnar wrote:
wrote in message
i re-formatted the scratch hard drive so there shouldn’t be any hidden files 🙂 … i’ll try it again this weekend …

steve
Reformatting is a draconian measure. I suggest that you download CCleaner freeware which will remove temporary Photoshop files and any other un-needed files from your PC.

HTH
R.
Why won’t Disk Cleanup work?

If Explorer doesn’t see the files then I guess Windows Disk Cleanup won’t either. But I haven’t tried it so I don’t know. However CC does a good job on many types of disk clutter so is worth having anyway.
R.

where are they stored haven’t had a crash since CS2 to find some temp files

They are stored on the drive that you told PS to use for the scratch disk. Look again while PS is running.


JD..
F
friesian
Jul 8, 2009
On Jul 3, 11:40 am, "Ragnar" wrote:
"Rob" wrote in message

Ragnar wrote:
<<snip>>

If Explorer doesn’t see the files then I guess Windows Disk Cleanup won’t either. But I haven’t tried it so I don’t know.  However CC does a good job on many types of disk clutter so is worth having anyway.
R.

where are they stored haven’t had a crash since CS2 to find some temp files

I haven’t had a crash either so I don’t know from personal experience but all the web hits say they’re saved on the scratch drive.  If you need a more detailed answer, sorry but I am not the best person to ask.
R.

They can be stored in various locations. Every time I use a different computer, I have to search., One computer actually has a temp folder and they are all there. But an older computer had them in a different place, If you can’t find them easily, do a search of the hard drive and look for larger files.

Windows explorer will list the files and show the size. They just don’t seem to make a difference when saying whether the scratch disk is full or not. Back on my older computer, the computer would crash and crash until photoshop wouldn’t even open a single small photo. Clearly no memory. Yet my hard drive would say there was plenty of memory, even more than I had listed for the scratch disk.

Deleting the temp files solved the problem.

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