layers won’t open when file is moved from PC to MAC

RC
Posted By
Ronnie_Clemons
May 15, 2005
Views
437
Replies
5
Status
Closed
I’m using PS CS on a pc running XP Pro service pack 1. As a student, I do assignments at home and transport them to school on a jump drive. The lab at school uses MACs. The file size indicates the layers are there, but they won’t open up!

Any help would be great.
Ronnie
Related Tags
file layer mac move open pc

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B
BobLevine
May 15, 2005
I believe there may have been a preference in Photoshop 7 to allow advanced TIF features. Then again…that may have been Photoshop 6.

It’s worth a look, though. BTW, it’s Mac, not MAC.

Bob
HK
Harron_K._Appleman
May 15, 2005
Ronnie,

In PS 7 and 8 (both Mac and Win versions) there is a preference setting under File Handling — Ask Before Saving Layered TIFF Files — but that is only a warning option.

You want to make sure the ‘Layers’ box is checked in the save dialog box when you’re saving as TIF.

I just tried saving a layered TIF out of PS 8 Win and opening it in PS 7 Mac. No problemo.

Not sure what you mean by "they won’t open up." What exactly is showing up in the layers palette?

=-= Harron =-=
RC
Ronnie_Clemons
May 15, 2005
Harron,

The ‘Layers’ box is checked. I repeated the entire ‘Save As’ process just to make sure. Same result.

The layers palette shows a background layer only. Its almost as if the layers were flattened. The file size indicated at the bottom of the image when it is opened on the Mac(thanks Bob)is 7.18M. If I look at the file in the directory for the jump drive it shows 64.7M.

When I open the file from the jump drive on another pc the layers are present.

This is really perplexing!
Ronnie
HK
Harron_K._Appleman
May 16, 2005
Hmmm…

Try trashing Photoshop prefs on the Mac. See…

<http://www.adobe.com/support/techdocs/312917.html>

Have you been copying files from your jump drive to the local hard drive before opening in PS? Don’t know why that might make a difference, but it’s worth a try.

=-= Harron =-=
D
deebs
May 16, 2005
As a first workaround try
1 – Open the image in IrfanView – don’t make any adjustments at all

2 – save the image under a different filename

3 – open in Photoshop

If above works and you have many images to process try a batch run in IrfanView (Photoshop is great but IrfanView is a handy bandaid to have around IMHO)

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