UNABLE TO CONTINUE BECAUSE OF A HARDWARE OR SYSTEM ERROR. SORRY, BUT THIS ERROR IS UNRECOVERABLE!!!

HF
Posted By
helen_felts
May 17, 2005
Views
2817
Replies
10
Status
Closed
Hi there!!
All of a sudden, my Photoshop won´t work.
I´ve used it normally yesterday and today it just keep informing an error message, which says:

"UNABLE TO CONTINUE BECAUSE OF A HARDWARE OR SYSTEM ERROR. SORRY, BUT THIS ERROR IS UNRECOVERABLE."

I haven´t removed or added any hardware or changed anything in my system lately. I use Photoshop 7, Windows XP Service Pack 2, my processor is an Athlon XP, 512 RAM and my printer is a HP Deskjet 610C.
I´ve already tried to uninstall and reinstall Photoshop, but it won´t work!!

What should I do?

Many thanks for your attention,
Helen

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Y
YrbkMgr
May 17, 2005
Try resetting your preferences per the procedure in the faq. If that doesn’t help, reinstall.
C
chrisjbirchall
May 17, 2005
And if you do reinstall, don’t forget to download the 7.0.1 update
I
ID._Awe
May 17, 2005
Helen: After you uninstall, don’t forget to delete any directories and files related to PS that are left over.

If this continues, try swapping the RAM out.
HF
helen_felts
May 17, 2005
Thank you!!! I´ll try to do that!!!!
The weird thing is that it happenned all of a sudden…
Thank you all!! 🙂
DR
Danny Raphael
May 17, 2005
I’ve gotten a similar message on occasion… (PS7, Windows 2000 SP4). Seems to be a memory leak of some sort.

I reboot Windows and I’m good for a few more weeks.

You might try adjusting your RAM % value upward in the Preferences dialog.
D
deebs
May 17, 2005
OptimizeMemory? It’s free, it may help you
JJ
John Joslin
May 17, 2005
Before you think about "optimising" memory you might like to read this:

< http://www.windowsitpro.com/Windows/Article/ArticleID/41095/ 41095.html>
D
deebs
May 17, 2005
Thanks for the link JJ

All I can say, theory or not, is that at a practical and pragmatic level I have noticed an improvement in the speed that things happen onscreen.

Of course, it may be delusional and one of these days I may prevent it from starting by juggling msconfig settings but until then I will be happy for it taking up the system resources it does.

This ‘puter is not really a games machine and, for example, Avant browser in full screen mode is really sweeter too with the claimed RAM defragger
HF
helen_felts
May 17, 2005
Hi there!!
Thanks for the tips.
I deleted every photoshop file…changed the preferences, installed again…and got the same message…
Will try to sort the memory thing out.
But I thought 512 would be satisfactory for photoshop.
Thank u
Helen
HF
helen_felts
May 17, 2005
oops…changed my mind after reading this link
it seems that it doesn´t work to defragment the memory.

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