in windows CS2 Bridge cancels entire wedding

VA
Posted By
Vittorio_Annunziata
May 18, 2005
Views
355
Replies
5
Status
Closed
while using photoshop bridge checking images, all the files, folders with files,dissapear,not in the trash, not in any other folder, IN NO WAY I could get them back, a few were found with digital recovery software ,30-40 % the rest were unreadable. 10 days work down the drain. anyone know what could have gone wrong ? Adobe Italy was of no help…..Ciao…..

How to Master Sharpening in Photoshop

Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.

AC
Art Campbell
May 18, 2005
My condolences on the massive loss — all of us do that at least once. I hope you had everything backed up and the RAW files were on a CD somewhere…

As to the cause — could you post some details of your system configuration, please? It almost sounds like a virus, so I am curious about what virus protection you’re using too.

Ciao,
Art
CC
Chris_Cox
May 19, 2005
Also note that there is a Bridge forum where you can get more direct help from the Bridge team.
AO
Allen_Oser
May 19, 2005
Vittorio-

Ouch.

I had a similar, although less dramatic, problem recently (with CS2 on WindowsXP). CS2 and Bridge was open on the computer overnight. (A virus scan and spyware program ran overnight, but I don’t know if that would have done anything.) In the morning, several folders were somehow unreadable. When I clicked on these folders from within Bridge and in windows explorer, I got some kind of OS message like "disk needs to be formatted, do you want to format?" NO! Some folders were OK, others weren’t.

I was able to rescue the files, using a utility called File Scavenger3.0, from quetek.com. It was able to recover all the image files. I then copied them to an external disk, and reformatted the one that was acting weird (it was a non-system internal disk). It has been working fine ever since, although I’ve become even more compulsive about back-ups. I make 2 copies right away, one onto an external hard disk, and another onto DVD. I re-archive if I do a lot of post-processing.

Anyway, good luck.

Regards,
Allen
CC
Chris_Cox
May 19, 2005
Allen – I don’t know how Bridge could cause that, becuase what you describe is disk corruption. Most likely there is an existing problem with the disk and Bridge just made it visible when reading and writing a lot of files.
AO
Allen_Oser
May 19, 2005
Yes, Chris, I agree with that. I think that Bridge was probably an innocent bystander.

I was hoping my experience could assist Vittorio.

Regards,
Allen

Master Retouching Hair

Learn how to rescue details, remove flyaways, add volume, and enhance the definition of hair in any photo. We break down every tool and technique in Photoshop to get picture-perfect hair, every time.

Related Discussion Topics

Nice and short text about related topics in discussion sections