Adobe Photoshop CS2 won’t run anymore, help me please!

JA
Posted By
Johnny_Andre
Jun 12, 2005
Views
317
Replies
7
Status
Closed
I purchased and installed CS2 about 3 or 4 days ago and it ran great, and I was very impressed by it. Then recently when I try to open the software I get this error message, "An error has been detected with a required application library and the product cannot continue. Please reinstall the application." I’ve uninstalled and then installed a couple of times, but the error still pops up. I don’t know what to do, I’ve tried everything from deleting everything with "Adobe" in the name on my computer to destroying all of my TEMP files. I just can’t fix it no matter what I try. Please please please help me!!!

Thanks

Johnny
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DM
dave_milbut
Jun 12, 2005
try resetting the prefrences per the faq. it sounds like a plugin problem. did you point the additional plugin folder to an old photoshop version or copy old version plugins to the new folder?
JA
Johnny_Andre
Jun 13, 2005
I tried reseting the preferences (By deleting them and letting them re-make). And I don’t recall any prompts about plug ins anywhere. And also, I tried to reinstall CS (8.0) and the same message popped up. I also tried installing the trail version in a different location and the same message is still popping up. Please help 🙂 Thanks.
DM
dave_milbut
Jun 13, 2005
check your system event logs for the last couple of days. any clues? any crashes recently? installed new sw recently (aside from photoshop)?
JA
Johnny_Andre
Jun 13, 2005
The only thing I can remember installing is an online game called GunZ, but I quickly uninstalled it afterwards due to dislike. I don’t think that would interfere with Adobe. There weren’t any clues really from the system event logs, either. 🙁
KH
Kirsten_Harris
Jun 13, 2005
Johnny,
See this tech doc:
<http://www.adobe.com/support/techdocs/331447.html>
JA
Johnny_Andre
Jun 13, 2005
I’ve looked at that and tried installing Photoshop to my C drive. It still doesn’t work. That document really doesn’t help at all I’m afraid.
P
Pipkin
Jun 13, 2005
Try to clean thoroughly Windows registry to kill any mentions of Photoshop CS2 as well those in C:\Documents and Settings.
Then reistall PS.

How to Improve Photoshop Performance

Learn how to optimize Photoshop for maximum speed, troubleshoot common issues, and keep your projects organized so that you can work faster than ever before!

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