Scratch Disk

M
Posted By
MichaelTFoley
Sep 23, 2005
Views
269
Replies
2
Status
Closed
Hello,
I’m using PS 7 through a Citrix Term Server and when it starts up for some users they get the box asking them for scratch disk preferences since it thinks the current one is full. No matter which drive I select the next message I get is "Could not initialize Photoshop becuase of a program error." I have at least 10 GB free on all my disks, except one, which has 500MB free – it is the partition only for the paging file. But disk space shouldn’t matter yet since PS isn’t opening any specific file….I’m just opening the program. The odd thing is some users can open PS fine and don’t get any error messages about scratch disks. So far I’ve tried deleteing one users Photoshop profile directory which has all the preferences but that didn’t work. I can’t recall making any recent changes to my citrix server and they are relatively powerful machines with Xeon processors. The paging file is upwards of 2 GB. Any advice is appreciated. Thanks

-Mike

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O
OzzyBizza
Oct 3, 2005
wrote in news:1127502217.649534.28600
@o13g2000cwo.googlegroups.com:

The odd
thing is some users can open PS fine and don’t get any error messages about scratch disks.

Are sure you are selecting local (non-networked) drives for the scratch disks? They have to be local.
GL
Greg Latiak
Oct 9, 2005
The other thing to consider is whether Photoshop has any mechanism for keeping the scratch files of different users separate. You should be able to do a test your self — when the server is unused, start a photoshop session. From another session, check the scratch areas — especially for hidden files (like a logical lock). Then start up a second photoshop session — from another logon. I doubt the reported problem has anything to do with real disk space.

What I am suggesting is that the individual sessions may be less independent than you would like — if you have multiple servers, you may find that you cannot run more than one instance of Photoshop on each before users start to collide. Just a suggestion — based on seeing other single user applications being cajoled into multitasking.

Good luck.

greg

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