I Never Have To Close Photoshop CS2…

P
Posted By
Pickman
Oct 14, 2005
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421
Replies
10
Status
Closed
Sounds like my freezing problem with PS 7.0.1 i posted in other threads.

I ran memtest for almost 6 hours with not a single error reported.

Here are my system Specs just for the record:

Pentium 4 3,2 GHZ
2GB Kingston Ram
Geforce 6600GT TDH 128 RAM
Photoshop 7.0.1
Wacom Intuos 3 regular USB (happened also with an intuos1 regular USB)

I am not yet able to reproduce my freeze but it shows exactly the same symptoms as described above.

Sometimes it happens after some hours, sometimes after some minutes. ALWAYS while painting with a brush, but sometimes while doing many small strokes sometimes while painting otherwise. NEVER with the mouse.

I tried memory usage 75% and cut it back to 60% without any effect. I also cut back the undos from 80 to 50 in case that might have something to do with it.

I will check on some 350 MB file i have. But as far as i remember the freeze on my systems (happened on two pc’s, with two different tablets) was not obviously related to file size and/or memory usage.

Last time the freeze occured i was painting on an image that used only 234,6 MB of the available 1,01 GB.

Senza: What background tasks are running on your machine? I strongely suspect some program interference. But so far, after having fuddeled with this freezing thing for almost 4 weeks now, i have not yet found something that can be blamed.—–

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SP
senza_parfumo
Oct 14, 2005
pickman: You are right. It’s always very fast repeated brush strokes. I think I recall a certain brushtip that led to crash and others didn’t. Actually I didn’t do a lot of painting in the last time, so I don’t remember that well anymore. But let’s just blame the brushtips and seperate the bad from the good ones.
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Pickman
Oct 15, 2005
I wish i could. I checked all my brushes many times, i even tried to create a brush that would bring photoshop down – without success. My custom made brushes were tested by many people now, none ever had any problems with them.

Until today i have found no way of reproducing my freezes deliberately. They seem to happen without any logical pattern, at least none i was able to reveal.

After i installed my new tablet i worked for 9 days without having a freeze at all, sometimes 6-8 hours non stop. On day 9 however photoshop suddenly froze again, without a trace what might have caused this.

As for the fact, that i had also a freeze in freehand while using the pen of my wacom, i suspect some other influence, possibly related to something that happens when using pressure sensitivity.

I realized, that while painting in photoshop, cpu usage of the tablet.exe varies. I think, something might interfer with the wacom driver at high peaks, so that the application is not getting the nessessary information quick enough.

My freezes always feel like photoshop is suddenly waiting for something, that never happens, like another task is stealing it.

although there is no unusual harddisk-activity or cpu usage from other programs while the freezes occur, i believe something else is messing with the wacom driver, or it is a bug in the wacom driver itself (wouldn’t be the first one).

Wacom is out of ideas. Maybe if you can remember what other programs were running while the freezes happened, it might give me some ideas regarding my freezing problems.

Since you are also using a geforce graphic card it maybe some nvidia driver related problem.
DM
dave_milbut
Oct 15, 2005
are just your apps freezing or the whole system? if just the apps, have you tried a different (even generic) video driver? if the whole system, you have a hardware problem.
SP
senza_parfumo
Oct 15, 2005
Hm, I can tel you (without warranty) that I probably have used the geforce 6800gt, driven with the certified quadro drivers and the RivaTuner v2.0 RC 15.5, which works well in any other app. I’ve always the ESET NOD32 Anti Virus on, and the ZoneAlarm 6. Most of the time Miranda is active, with the ICQ and the MSN protocoll. Sometimes Voipbuster and sometimes Skype. And I use the MS Desktopsearch. That’s more or less my config.
Hope that helps
P
Pickman
Oct 15, 2005
Dave: It’s only the app that is frozen. Windows is running without a glitch. Frozen application can be killed via taskmanager.

As far as i remember, the video driver installed when the freezes happened first was the Version 71.84. Happened also with driver version 77.72 and with the actual version 78.01

Freeze ONLY occurs while using wacom tablet and stylus. And it is not yet reproducible

Senza: Thanks for telling me this. Only similarity between your specs and mine is miranda. But i really cannot imagine how this little icq-client might be responsible for a freeze while painting.

I suspected the norton antivirus scanner first until i changed to free AV and the problem remained.

Then i suspected my mp3 player until it happened without having it installed.

I still suspect some hardware monitoring tool (motherboard monitor) i had always running. Had it deinstalled and will go on testing.

Thanks for all the replies. I will not give up on this one…

I wish i was able to reproduce the error, that might be a huge step forward. So far, there’s no indication when or why the freeze will happen. This is driving me nuts. I keep pressing ctrl + s every two minutes. But with huge files this is really a pain in the ass.

Until further information this seems to be the only way to go on working.
MD
Michael_D_Sullivan
Oct 15, 2005
Senza — you might try disabling MS desktop search to see if you get some improvement.
DM
dave_milbut
Oct 15, 2005
But i really cannot imagine how this little icq-client might be responsible for a freeze while painting.

constanly polling for incoming IM’s can disrupt your system if it happens at a critical point. kill that app and see if it happens again.

I suggested the video driver b/c there’s lots of interaction tween that and the cursors. if killing the im doesn’t work, try running with a generic ms driver for a while and see if it goes away. btw, have you tried turning down vid card acceleration in display> properties> advanced> troubleshooting?
P
Pickman
Oct 15, 2005
"constanly polling for incoming IM’s can disrupt your system if it happens at a critical point. kill that app and see if it happens again.

That’s bad news for i need that tool to stay in contact with my customers. But I will deactivate it for testing purpose.

I don’t know about generic MS drivers for Nvidia cards, but with the ones that are initially installed by the os, working is not possible. I would rather buy a new graphic card, ati perhaps if this is the reason.
D
deebs
Oct 15, 2005
2 computers? One wired up dedicated to IM (a specific comms machine)

The other a dedicated Photoshop machine?

It seems that trying to optimise both of these diverging applications on a single michine is returning a null optimised result.
DM
dave_milbut
Oct 15, 2005
I would rather buy a new graphic card, ati perhaps if this is the reason.

I mean for testing purposes. not for daily use. also try the hardware acceleration set to None.

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