CS Refuses to Uninstall

R
Posted By
Rgreen
Oct 21, 2005
Views
225
Replies
9
Status
Closed
Using add/remove programs, ai am trying to remove CS. It is in a separate folder from CS2. When I click on the add/remove button, a screen pops up that tells me it is starting, the blue screen (not WIN death one) pops up and then all of a sudden I am back to the main ad/remove programs main screen. I have searched the forum for answers but none seem to answer my problem specifically. I am running Win2k and the latest service pack. Ant suggestions?

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B
bmoag
Oct 22, 2005
If you do not use CS and your computer is stable then why bother? You can manually remove the CS directory via Explorer if you feel you must.
DM
dave_milbut
Oct 22, 2005
empty the temp folders and try again. if that fails, reinstall then uninstall from add remove programs
R
Rgreen
Oct 22, 2005
This morning I tried the temp folder approach and no impact. Then did a reinstall and attempted an uninstall and it just refuses to uninstall.
DM
dave_milbut
Oct 22, 2005
try again is safe mode. are you getting any errors?
R
Rgreen
Oct 22, 2005
No go in safe mode. This is really strange. Is it possibly since my CS was an upgrade to PS7 and CS2 and upgrade that this has something to do with it refusing to uninstall?
R
Rgreen
Oct 22, 2005
Additional information:
No errors at all. The normal screens popup for when I click "change/remove". The last screen comes up and quietly goes away.
DM
dave_milbut
Oct 23, 2005
wierd. maybe uninsgtalling all versions of ps then just reinstalling cs2 would work… uninstall cs2 first. then try to uninstall cs, if that doesn’t work reinstall cs then uninstall. very strange. something is holding onto or grabbing the setup.exe (uninstaller). that’s why i asked about temp folders way back when. did you check all temp folders? including the ones in c:\ c:\windows and c:\documents & settings\username?
R
Rgreen
Oct 23, 2005
Hey Dave. I will check again the temp folders and see if I missed anything. I bypass add/remove programs and went right into the CS folder and double-clicked on "setup.exe" and got exactly the same response. On the positive side with respect to CS2, I just posted that I got it to improve significantly in performance and what I did. Even if I don’t ever get CS to uninstall, this last victory in performance makes me a happy camper!
DM
dave_milbut
Oct 23, 2005
Even if I don’t ever get CS to uninstall, this last victory in performance makes me a happy camper!

cool! i just read that. maybe you should leave well enough alone! 🙂 at worst if you want to save space you can just delete the cs folder itself and the photoshop 8 folder in docs & settings\user\appdata\adobe. the reg entries will still be there but you’ll pick up the space. don’t know about your drive situation, but space is cheap these days. i’d give it an average effort and if you still can’t do it, i’d leave it.

glad your cs2 is working. can you send the fonts to chris as he requested? maybe he can see something that adobe’s missing (he’s an adobe engineer in case you didn’t know)

dave

MacBook Pro 16” Mockups 🔥

– in 4 materials (clay versions included)

– 12 scenes

– 48 MacBook Pro 16″ mockups

– 6000 x 4500 px

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