Adobe 7.0.1 Will not launch

SC
Posted By
Shaun_College
Nov 3, 2005
Views
767
Replies
29
Status
Closed
I have frequent problems where PhotoShop 7.0.1 simply will not launch – I am forced to reboot if I want to open Photoshop. I’m getting very tired of this!

OS: Windows XP Version 2002 Service Pack 2
CPU: Intel Puntium 4 CPU 2.20GHz
RAM: 512 MB
HDD: 37GB used, 8 GB free

I’m inserting the Windows XP error details:

<?xml version="1.0" encoding="UTF-16"?> <DATABASE>
<EXE NAME="Photoshop.exe" FILTER="GRABMI_FILTER_PRIVACY"> <MATCHING_FILE NAME="ACE.dll" SIZE="462848" CHECKSUM="0xE740497E" BIN_FILE_VERSION="2.2.5.1" BIN_PRODUCT_VERSION="2.2.0.1" PRODUCT_VERSION="2.02" FILE_DESCRIPTION="Adobe Color Engine" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="ACE" FILE_VERSION="2.02.05" ORIGINAL_FILENAME="ACE.dll" INTERNAL_NAME="ACE" LEGAL_COPYRIGHT="© 1999-2002 Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.2.5.1" UPTO_BIN_PRODUCT_VERSION="2.2.0.1" LINK_DATE="04/05/2002 23:18:37" UPTO_LINK_DATE="04/05/2002 23:18:37" VER_LANGUAGE="English (United States) [0x800]" />
<MATCHING_FILE NAME="AGM.dll" SIZE="929792" CHECKSUM="0x1B15D27E" BIN_FILE_VERSION="4.8.18.1" BIN_PRODUCT_VERSION="4.8.0.1" PRODUCT_VERSION="4.08" FILE_DESCRIPTION="Adobe Graphics Manager" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="AGM" FILE_VERSION="4.08.18" ORIGINAL_FILENAME="AGM.dll" INTERNAL_NAME="AGM" LEGAL_COPYRIGHT="© 1984-2002 Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.8.18.1" UPTO_BIN_PRODUCT_VERSION="4.8.0.1" LINK_DATE="03/13/2002 09:52:35" UPTO_LINK_DATE="03/13/2002 09:52:35" VER_LANGUAGE="English (United States) [0x800]" />
<MATCHING_FILE NAME="Asn.er.dll" SIZE="712751" CHECKSUM="0xF38E643C" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="06/30/2001 01:38:21" UPTO_LINK_DATE="06/30/2001 01:38:21" />
<MATCHING_FILE NAME="Bib.dll" SIZE="167936" CHECKSUM="0xD8B55CB6" BIN_FILE_VERSION="1.1.8.1" BIN_PRODUCT_VERSION="1.1.0.1" PRODUCT_VERSION="1.1" FILE_DESCRIPTION="Bravo Interface Binder" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="BIB" FILE_VERSION="1.1.8" ORIGINAL_FILENAME="BIB.dll" INTERNAL_NAME="BIB" LEGAL_COPYRIGHT="© 1984-2002 Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.8.1" UPTO_BIN_PRODUCT_VERSION="1.1.0.1" LINK_DATE="02/27/2002 09:50:02" UPTO_LINK_DATE="02/27/2002 09:50:02" VER_LANGUAGE="English (United States) [0x800]" />
<MATCHING_FILE NAME="CoolType.dll" SIZE="1454080" CHECKSUM="0xB0558AC1" BIN_FILE_VERSION="4.10.20.1" BIN_PRODUCT_VERSION="4.10.0.1" PRODUCT_VERSION="4.10" FILE_DESCRIPTION="CoolType Typography Engine" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="CoolType" FILE_VERSION="4.10.20" ORIGINAL_FILENAME="CoolType.dll" INTERNAL_NAME="CoolType" LEGAL_COPYRIGHT="© 1984-2002 Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.10.20.1" UPTO_BIN_PRODUCT_VERSION="4.10.0.1" LINK_DATE="06/25/2002 16:01:50" UPTO_LINK_DATE="06/25/2002 16:01:50" VER_LANGUAGE="English (United States) [0x800]" />
<MATCHING_FILE NAME="ImageReady.exe" SIZE="13336651" CHECKSUM="0x11F793F9" BIN_FILE_VERSION="7.0.1.0" BIN_PRODUCT_VERSION="7.0.1.0" PRODUCT_VERSION="7.0.1" FILE_DESCRIPTION="ImageReady" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe ImageReady ™ 7.0" FILE_VERSION="Version 7.0.1" ORIGINAL_FILENAME="ImageReady.exe" INTERNAL_NAME="ImageReady" LEGAL_COPYRIGHT="Copyright © 1998-2002, Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="W
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L
LenHewitt
Nov 4, 2005
Shaun,

I have deleted your Windows error dump – it’s meaningless.

Have you tried deleting your preference file as per the forum FAQs?
SC
Shaun_College
Nov 4, 2005
I tried launching Photoshop while holding down Ctrl+Alt+Shift, as I found in one of the Forum posts. Needless to say it didn’t work.
C
chrisjbirchall
Nov 4, 2005
Needless to say it didn’t work.

Resetting the Prefs didn’t work?

or

Ctrl+Alt+Shift didn’t reset the prefs?

You should have been presented with a screen asking if you wish to delete the preferences file.
SC
Shaun_College
Nov 4, 2005
It fails before I even get that prompt.
L
LenHewitt
Nov 4, 2005
Shaun,

If you didn’t get the prompt, you weren’t quick enough with the CTRL+ALT+SHIFT. Either try again or manually delete as detailed in the Forum FAQs
SC
Shaun_College
Nov 4, 2005
OK, the next time it occurrs today I will try it. Thanks.
CC
Chris_Cox
Nov 4, 2005
BTW – Adobe is a corporation. There is no Adobe 7.0.1.

Photoshop is a product made by Adobe.
Acrobat is a product made by Adobe.

Please be more specific when asking for help.
SC
Shaun_College
Nov 4, 2005
Excuse me, I was in a rush. The content of my message clearly states "PhotoShop 7.0.1", so if you actually read the message your confusion would be cleared.
CC
Chris_Cox
Nov 4, 2005
Also, Adobe does not sell a product named PhotoShop.
Adobe does sell a product named Photoshop.
SC
Shaun_College
Nov 4, 2005
Good Lord, are you O.C?
MD
Michael_D_Sullivan
Nov 5, 2005

O.C.??
BH
Bobby_Henderson
Nov 5, 2005
Obsessive compulsive.

Or Obsessive Compulsive.

or obsessive compulsive.

hehe.
SB
Stu_Bloom_x
Nov 5, 2005
Nope, just another one of those ever-helpful Adobe folks.
SC
Shaun_College
Nov 7, 2005
Thanks. I come here for some help and instead I get badgered.
C
chrisjbirchall
Nov 8, 2005
Shaun: Try resetting the Preferences file (details in the FAQs). A corrupt prefs can cause all sorts of strange behavour.
JJ
John Joslin
Nov 8, 2005
In this case I would delete them manually — the FAQ <http://www.adobeforums.com/cgi-bin/webx?13@@.ef4a07f/1>
gives this option too.
C
chrisjbirchall
Nov 8, 2005
Good Lord, are you O.C?

Chris Cox is obsessive about compulsively writing some of Photoshop’s finest code. He’s also a nice guy and generally very helpful.

You just caught him on a bad day and called his baby by the wrong name! <grin>
C
chrisjbirchall
Nov 8, 2005
…. and you’d know all about that too – eh Josh!
JJ
John Joslin
Nov 8, 2005
Josh

Who he?
C
chrisjbirchall
Nov 8, 2005
Everyone except you, me and Linda will be totally confused by this OT, but I had an alter ego once who everybody knew about:

In my Press Photographer days, I once had a front page pic of a nativity scene (Dec 24th edition, local evening rag). The caption ended – "picture by Christ Birchall".

Promotion maybe, but not a penny more in my pay packet!
SC
Shaun_College
Nov 8, 2005
Chris – it’s "PhotoShop", not "Photoshop".
P
Phosphor
Nov 8, 2005
My Photos Pop in PhotosHop!
P
Phosphor
Nov 8, 2005
Are you sure it’s not Potatoshop?
C
chrisjbirchall
Nov 8, 2005
Chris – it’s "PhotoShop", not "Photoshop".

You’ll find a list of Adobe Products here: <http://www.adobe.com/products/main.html> I see an InDesign but no PhotoShop

Or if you meant the other Chris, just click on his name to read his profile. He should know!

Yours pedanticly

Chris <grin>
C
chrisjbirchall
Nov 8, 2005
Damn, that Phos is quick-on-the-draw!
P
Phosphor
Nov 8, 2005
That would be "pedantically" C.B.

Not that I’m obsessively compulsive about such things, I’m jus’ sayin’…

😉
P
Phosphor
Nov 8, 2005
" Damn, that Phos is quick-on-the-draw! "

I did that mock-up years ago. I don’t often have a good reason to trot it out these days. Some might say there’s NEVER a good time for it.

🙂
C
chrisjbirchall
Nov 8, 2005
That would be "pedantically" C.B.

That would be ironic Phos <g>
C
chrisjbirchall
Nov 8, 2005
Shaun: whilst we’re all having fun here (admittedly some of it at your expense) did manage to resolve the original issue? Did you actually get the Prefs file to reset?

If not you can instead navigate to the file itself at:

%windir%\Documents and Settings\~username\Application Data\Adobe\Photoshop\[version #]\Adobe Photoshop [version #] Settings

and delete it directly (make sure Photoshop is not running at the time though)

Chris.

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