HELP!!! CS2 – App Error! Save for Web not working???

EB
Posted By
eddie_burns
Nov 5, 2005
Views
423
Replies
4
Status
Closed
Hello. I am using Adobe Photoshop CS2 and when I use the "Save for web" option I am only able to save a file as a GIF. Even if I choose JPEG as the format the window that shows the optimized version still only shows a compressed GIF image. Is this a bug? If so, does anyone know of an update or fix?

Another weird thing is that I have tried to unistall it and I was not able to transfer the activation to free it up for the reinstall. I get back an error code of "93:-1"

Thanks!

Eddie
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MD
Michael_D_Sullivan
Nov 5, 2005
Is the image in Photoshop in "palletted" mode?
EB
eddie_burns
Nov 5, 2005
How can you tell if the image is in "palletted" mode?
MD
Michael_D_Sullivan
Nov 5, 2005
Look at the image’s title bar. After the file name you will find the file mode. Or go to Image > Mode and see what’s checked. A palleted image is made from a limited pallette of colors (256 or fewer). The most common uses for palletted images are GIFs and icons. This mode is not compatible with continuous-tone images such as photos and can’t be saved as a JPEG. You would need to change the mode to RGB 8 bit to save as a JPEG.
EB
eddie_burns
Nov 6, 2005
Thanks. I just checked and all my images are RGB 8 bit. Something must have gotten corrupted in photoshop after my last windows update. I hate to think that I will have to reload my entire computer again. Thank god the only thing i have on it is the adobe video collection and macromedia mx 2004 studio. But I will give it sometime before I do that to see if anyone else has experienced this as well.

Ed

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