"Could not initialize Photoshop because of a problem using the Adove Color Engine"

SD
Posted By
Semi Diablan
Aug 1, 2003
Views
504
Replies
5
Status
Closed
I keep getting the error: "Could not initialize Photoshop because of a problem using the Adove Color Engine" when I start up Adobe Photoshop 7.0.1. It worked perfectly until I installed 3D Studio Max 5. Has anyone ever had this problem? I really need to have both of these programs on the same computer.

Thanks in advance,
Semi Diablan

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SD
Semi Diablan
Aug 1, 2003
I first reinstalled PS7 and I still got the same error. I then reset PS7’s preferences by pressing SHIFT+CTRL+ALT and I still got the same error. I then re-ran Adobe Gamma and still got the same error.

Any more help?
Y
YrbkMgr
Aug 1, 2003
The only thing is, did you get a dialog asking about your preferences file? If you did not, then the Ctrl-Alt-Shift thing didn’t work.
SD
Semi Diablan
Aug 1, 2003
I did get the dialog asking if I wanted to delete the preferences (or reset, or something to that effect). Thanks for your help though.

Chris, do you know anything about how I could go about troubleshooting that?

I uninstalled 3D Studio Max 5 and then tried Adobe and it worked. I then installed 3d Max and it didn’t work. So it definately has something to do with 3D Max being installed. I’m going to try to use an install log to see exactly what is being changed when I install 3D Studio Max 5. I’ll report back in a few.

Thanks for all the insight, I would really like to fix this.
SD
Semi Diablan
Aug 1, 2003
I don’t want to bog this thread down too much, but here is the report:

FILES CHANGED: (38)
C:\Config.Msi
C:\Documents and Settings\All Users\Desktop
C:\Documents and Settings\All Users\Start Menu\Programs
C:\Documents and Settings\Riley\Local Settings\Temp
C:\Documents and Settings\Riley\Local Settings\Temp\Install-log.txt C:\Documents and Settings\Riley\Local Settings\Temporary Internet Files\Content.IE5\89Y7K16N C:\Documents and Settings\Riley\Local Settings\Temporary Internet Files\Content.IE5\GTENSPQ7 C:\Documents and Settings\Riley\Local Settings\Temporary Internet Files\Content.IE5\K12NW96J C:\Documents and Settings\Riley\Local Settings\Temporary Internet Files\Content.IE5\KZPRUY71 C:\Documents and Settings\Riley\NTUSER.DAT.LOG
C:\Program Files\3dsmax5
C:\Program Files\3dsmax5\backburner2
C:\Program Files\3dsmax5\scripts
C:\Program Files\3dsmax5\scripts\examples
C:\Program Files\3dsmax5\stdplugs
C:\Program Files\Adobe\Photoshop 7.0\Required
C:\Program Files\Common Files\Autodesk Shared
C:\Program Files\iolo\System Mechanic\SafeInstall Data
C:\Program Files\WexTech\AnswerWorks
C:\Program Files\WexTech\AnswerWorks\Uninst.isu
C:\WINDOWS
C:\WINDOWS\Installer
C:\WINDOWS\Prefetch\_INS5176._MP-23834F0A.pf
C:\WINDOWS\Prefetch\BACKBURNERCFG.EXE-009F53FF.pf
C:\WINDOWS\Prefetch\MSIEXEC.EXE-2F8A8CAE.pf
C:\WINDOWS\Prefetch\NTVDM.EXE-1A10A423.pf
C:\WINDOWS\Prefetch\SETUP.EXE-0F40F254.pf
C:\WINDOWS\Prefetch\SETUP.EXE-229E57B8.pf
C:\WINDOWS\system32
C:\WINDOWS\system32\config\SECURITY.LOG
C:\WINDOWS\system32\config\software.LOG
C:\WINDOWS\system32\config\software
C:\WINDOWS\system32\config\system.LOG
C:\WINDOWS\system32\wbem\Logs\wbemess.log
C:\WINDOWS\system32\wbem\Repository\FS
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP
C:\WINDOWS\Temp

NO CHANGES MADE TO C:\WINDOWS\SYSTEM.INI…

NO CHANGES MADE TO C:\WINDOWS\WIN.INI…

REGISTRY KEY VALUES CHANGED: (10)
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Ses sionInformation Value "ProgramCount": from "1" to "2" HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\CurrentVersion\Explorer\Discardable\ PostSetup\Component Categories\{00021493-0000-0000-C000-000000000046}\Enum
Value "Implementing": binary data changed
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\CurrentVersion\Explorer\Discardable\ PostSetup\Component Categories\{00021494-0000-0000-C000-000000000046}\Enum
Value "Implementing": binary data changed
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{ 75048700-EF1F-11D0-9888-006097DEACF9}\Count
Value "HRZR_EHACVQY:%pfvqy2%\qvfperrg\3qf znk 5\punenpgre fghqvb hfre ersrerapr.yax": from "A8,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00" to "A8,00,00,00,02,00,00,00,00,00,00,00,00,00,00,00"
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\Shell\Bags\1\Desktop
Value "ItemPos1600x1200(1)": binary data changed

REGISTRY KEY VALUES ADDED: (6)
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{ 75048700-EF1F-11D0-9888-006097DEACF9}\Count\HRZR_EHACVQY:%pf vqy2%\qvfperrg\3qf znk 5\3qf znk 5 Ernqzr.yax="A9,00,00,00,02,00,00,00,00,00,00,00,00,00,00,00 "
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{ 75048700-EF1F-11D0-9888-006097DEACF9}\Count\HRZR_EHACVQY:%pf vqy2%\qvfperrg\3qf znk 5\3qf znk 5 ghgbevny ersrerapr.yax="A9,00,00,00,02,00,00,00,00,00,00,00,00,00,00,00 "
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{ 75048700-EF1F-11D0-9888-006097DEACF9}\Count\HRZR_EHACVQY:%pf vqy2%\qvfperrg\3qf znk 5\3qf znk 5 hfre ersrerapr.yax="A9,00,00,00,02,00,00,00,00,00,00,00,00,00,00,00 "
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{ 75048700-EF1F-11D0-9888-006097DEACF9}\Count\HRZR_EHACVQY:%pf vqy2%\qvfperrg\3qf znk 5\Cbegnoyr Yvprafr Hgvyvgl.yax="A9,00,00,00,02,00,00,00,00,00,00,00,00,00,00,00 "
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{ 75048700-EF1F-11D0-9888-006097DEACF9}\Count\HRZR_EHACVQY:%pf vqy2%\qvfperrg\3qf znk 5\Yvprafr Pbasvthengvba Fjvgpure.yax="A9,00,00,00,02,00,00,00,00,00,00,00,00,00,00,00 "
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{ 75048700-EF1F-11D0-9888-006097DEACF9}\Count\HRZR_EHACVQY:%pf vqy2%\qvfperrg\3qf znk 5\ZnkSvaq.yax="A9,00,00,00,02,00,00,00,00,00,00,00,00,00,00,00 "

REGISTRY KEY VALUES DELETED: (12)
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\ShellNoRoam\MUICache\@C:\WINDOWS\inf \unregmp2.exe,-9907= "MIDI Sequence"
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\ShellNoRoam\MUICache\@C:\WINDOWS\Sys tem32\setupapi.dll,-2000= "Setup Information"
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\ShellNoRoam\MUICache\@C:\WINDOWS\sys tem32\SHELL32.dll,-9216= "My Computer"
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\ShellNoRoam\MUICache\@shdoclc.dll,-8 64= "Show &Related Links"
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\ShellNoRoam\MUICache\@shdoclc.dll,-8 65= "Shows links related to the current page."
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\ShellNoRoam\MUICache\@shdoclc.dll,-8 66= "Related"
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\ShellNoRoam\MUICache\C:\Program Files\Internet Explorer\iexplore.exe="Internet Explorer"
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\ShellNoRoam\MUICache\C:\Program Files\iolo\System Mechanic\SysMechanic.exe="System Mechanic"
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\ShellNoRoam\MUICache\C:\Program Files\Microsoft Office\Office10\WINWORD.EXE="Microsoft Word"
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\ShellNoRoam\MUICache\C:\WINDOWS\note pad.exe= "Notepad"
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\ShellNoRoam\MUICache\C:\WINDOWS\Syst em32\taskmgr.exe= "Windows TaskManager"
HKEY_USERS\S-1-5-21-1004336348-1645522239-839522115-1003\Sof tware\Microsoft\Windows\ShellNoRoam\MUICache\LangID= "09,04"

The only thing that I can see that has been changed in Adobe Photoshop files is under "FILES CHANGED": "C:\Program Files\Adobe\Photoshop 7.0\Required". It disturbs me that it is doing something with Photoshop. I wish it would show me what it changed in "…Photoshop 7.0\Required".

Any suggestions?
P
Phosphor
Aug 1, 2003
The prefetch changes look nasty.
And NOTHING should have changed in Photoshop 7 REQUIRED.

You need to contact the 3DSMax folks and tell them that they’ve created a conflict. They need to do some testing on their side of thngs.

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