"An error has been detected with a required application library"

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Tue, 10 January 2006 23:33 Go to next message
amsdcj (Photoshop begginer)
I recently installed Adobe Photoshop CS2 9.0 on a Windows XP Desktop
Computer. I installed it on the admin account and have no Zone Alarm,
only Norton Anti-Virus. Whenever I open it in admin, it works but then
when I open in my other account it always comes up with the error "An
error has been detected with a required application library and the
product cannot continue. Please re-install the application.", and I
click OK and then it just closes. So I tried re-installing it, even
repairing, but it still doesn't work! Is there an easy, simple way to
fix this. Can somebody please help!
Thu, 12 January 2006 01:34 Go to previous messageGo to next message
tukkanoid (Photoshop begginer)
your problem has a simple way how to fix it. you got to log on as
admin, than right click on My Computer, than find manage and click on
it. It will open a new window, here you got to find Services and
Aplications and open it and then click on Services, on the right side
of the window will appear lots of services, but you got to find the one
that is connected with the adobe photoshop cs2. When you will it, just
open it and make it active for all users.
Those services are usually deactivated automaticly, so admins have to
make them active manually.
Thu, 12 January 2006 01:35 Go to previous messageGo to next message
tukkanoid (Photoshop begginer)
your problem has a simple way how to fix it. you got to log on as
admin, than right click on My Computer, than find manage and click on
it. It will open a new window, here you got to find Services and
Aplications and open it and then click on Services, on the right side
of the window will appear lots of services, but you got to find the one
that is connected with the adobe photoshop cs2. When you will it, just
open it and make it active for all users.
Those services are usually deactivated automaticly, so admins have to
make them active manually.
Wed, 18 January 2006 19:28 Go to previous messageGo to next message
amsdcj (Photoshop begginer)
I went to it, and the only one that looks related to Adobe is something
like AdobeLM Software. I already activated manually, and nothing
happens. But I am guessing it is not related to Photoshop CS2, because
when I open Adobe Photoshop CS2, and If I right click on the program in
Task Manager and click "Go to Process" it goes to Photoshop.exe , and
even if I clock the Adobe LM stuff in Task Manager, Photoshop CS2 still
stays opened. Please help.
Wed, 25 January 2006 03:03 Go to previous messageGo to next message
amsdcj (Photoshop begginer)
amsdcj@hotmail.com wrote:

> I went to it, and the only one that looks related to Adobe is something
> like AdobeLM Software. I already activated manually, and nothing
> happens. But I am guessing it is not related to Photoshop CS2, because
> when I open Adobe Photoshop CS2, and If I right click on the program in
> Task Manager and click "Go to Process" it goes to Photoshop.exe , and
> even if I clock the Adobe LM stuff in Task Manager, Photoshop CS2 still
> stays opened. Please help.

Can somebody please help
Wed, 25 January 2006 05:45 Go to previous messageGo to next message
Mike Hyndman (Photoshop expert)
When you installed / reinstalled was Norton running? Norton is a nightmare!

MH
Wed, 25 January 2006 06:27 Go to previous messageGo to next message
Mike Hyndman (Photoshop expert)
Is your account a "limited" account? If not why didn't you just install PS
on your own account? Have you tried right clicking on the PS icon and
selecting Run As? The dialogue box displays the current user and the
following user. Selecting the "following user" will display a list of all
the PC's account holders and their password field in drop down boxes. If
your in your own account you can then choose, Administrator, put the
password in and see if PS runs.

MH
Wed, 25 January 2006 18:41 Go to previous messageGo to next message
amsdcj (Photoshop begginer)
Yes thankyou so much. It doesnt work when I run it as my own account
(even though it is an admin account), but when I run it as the default
admin account, it works! But how do I make this stay like that, so I
dont have to always go to "Run as..." e.t.c.
Thu, 26 January 2006 04:49 Go to previous messageGo to next message
Mike Hyndman (Photoshop expert)
<amsdcj@hotmail.com> wrote in message
news:1138232507.808805.296160@o13g2000cwo.googlegroups.com...
> Yes thankyou so much. It doesnt work when I run it as my own account
> (even though it is an admin account), but when I run it as the default
> admin account, it works! But how do I make this stay like that, so I
> dont have to always go to "Run as..." e.t.c.
When PS is installed (on any account) it installs a number of files and
folders to the following location "C:\Documents and Settings\Account
name\Application Data\Adobe\Photoshop\9.0\Adobe Photoshop CS2 Settings",
where "account name" in your case is Administrator. It doesn't copy these
files and folders to any other account holder. That is why it will not run
in your own account because you do not have these files and folders. This
could be Adobe's way of ensuring one installation, one user. You could try
copying the folder from the above location into the same place in your
account but, as it knows where it was originally installed to this may not
work either. If it was going to work Tukkanoid's instructions should have
solved it for you. Is it not possible to to deactivate it on the admins
account and reinstall it on your own? Or are there other account users who
needs to use it?

Regards
MH
Thu, 26 January 2006 05:38 Go to previous messageGo to next message
Mike Hyndman (Photoshop expert)
>You could try copying the folder from the above location into the same
>place in your
> account but, as it knows where it was originally installed to this may not
> work either.

This is where the "prefs" file lives and it does contain a reference to its
original install location, so simply copying it to a new location shouldn't
work. What you could try is copying the folder mentioned in the previous
post to the exact same location in your account, then from your account,
start PS with the shift,alt and control keys held down. This will delete
the original prefs file (administrator) and should recreate a new one in
your account.

MH
Thu, 26 January 2006 18:31 Go to previous messageGo to next message
amsdcj (Photoshop begginer)
No, I did it and nothing worked. It already supposedly had the same
folder in the location before I did anything, and it isnt that
Tukkanoid's instructions didnt work, it's just when I went to it, the
only Adobe program there was AdobeLM Software, and there wasn't any
Photoshop. The program is mainly used in my account, but is needed on
the other accounts. I already once tried to install in on my account
and it was the same situation as this one. I dont understand how a
program can give so much trouble, before I restroed my computer from
scratch, I had CS2 on there, and nothing happened when I installed it!
If somebody does know how to fix this, please help, for now I just have
to keep on going to "Run as..."
Sun, 29 January 2006 19:03 Go to previous messageGo to next message
amsdcj (Photoshop begginer)
Can somebody please help?
Sun, 29 January 2006 19:03 Go to previous messageGo to next message
amsdcj (Photoshop begginer)
Can somebody please help?
Mon, 30 January 2006 04:23 Go to previous message
Mike Hyndman (Photoshop expert)
<amsdcj@hotmail.com> wrote in message
news:1138579398.324492.44490@o13g2000cwo.googlegroups.com...
> Can somebody please help?
>
As this ng has been unable to sort out your problem try the Adobe forum,
click on the link below, if they can't solve it, it doesn't exist ;-)

http://www.adobe.com/support/forums/main.html

then choose your programme from the list on the left , in your case
Adobe Photoshop & AdobeImage Ready (make sure you select the correct O/S)
and register (free) to join the forum.

Regards

Mike H
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