Photoshop crashes after clicking "File…Open" (Win XP)

JC
Posted By
Jill_Cozzi
Jul 18, 2006
Views
202
Replies
8
Status
Closed
I did this and it’s still crashing. Any suggestions?
Related Tags
click crash file open windows

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L
LenHewitt
Jul 18, 2006
Jill,

I did this and it’s still crashing.<<

If you used CTRL+SHIFT+DEL did you get the confirmation message?

If you did it by manually deleting the prefs file, did you so it with Photoshop closed?

If the answer to one of the above is ‘Yes’ try an uninstall/re-install
JC
Jill_Cozzi
Jul 18, 2006
I did not get the confirmation message, so I deleted the prefs file…but Photoshop was open.

Do I need to uninstall/reinstall anyway?
PC
Pierre_Courtejoie
Jul 18, 2006
Do close Photoshop, and THEN erase the preferences files.
BL
Bob Levine
Jul 18, 2006
If you used CTRL+SHIFT+DEL did you get the confirmation message?

That should be ctrl+shift+alt.

Bob
L
LenHewitt
Jul 18, 2006
Thank you, Bob – too early in the morning after a night that was too warm to get much sleep…
BL
Bob Levine
Jul 18, 2006
Take a trip across the pond if you want "warm." 100 farenheit yesterday and today. Fortunately the air conditioning is working just fine. <g>

Bob
L
LenHewitt
Jul 18, 2006
Take a trip across the pond if you want "warm." 100 farenheit
yesterday and today.<<

About the same here! Today’s high was forecast at 100.4F with even higher tomorrow. At 3.00am it was close to 70F and as we ‘need’ a/c about 7 days a year maximum it’s not something you will commonly find in domestic premisses here. So, windows wide open and suffer the traffic noise whilst lying naked on top of the bedsheets!

The car, thankfully, does have A/C<g>
RK
Rob_Keijzer
Jul 18, 2006
"the Pond" is getting warmer too. Jumped in (North Sea) today and it was like pea soup.

How to Improve Photoshop Performance

Learn how to optimize Photoshop for maximum speed, troubleshoot common issues, and keep your projects organized so that you can work faster than ever before!

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