Susan,
Try opening them in ImageReady. If successful, re-save from IR as PSD files.
If not successful there are other applications that might open them, such as Ifranview. You could even try opening them in a web browser and resaving from there.
Like Len suggested.
Try bouncing the files through IrfanView or XnView.
Some of the viewer type programs are quite nifty in this respect.
Thank you so much, Irfran View did the trick. I tried ImageReady but that said the compression was wrong. The only thing I can think of that I did with these photos, is I tried to batch process them. Make them all jpg files from RAW because I had club members that wanted to see them. Irfran View said they were TIF files labeled wrong with jpg. Does this make sense? Anyway, they are all now renamed as TIF and I can view them. Thank you again Len and Deeb!
Susan
I’ve encountered this a few times and have isolated the problem for me.
The problem arises when your PS’n away your time and
SAVE AS xxxx.JPG -but- as FORMAT: PHOTOSHOP
The quik fix is to find the file on your disk and simply change the .JPG extention to .PSD – easy as pie. I noticed this was the case when I was wondering where the .JPG compression dialog was absent as I was saving files… because they were being written as .PSDs but with .JPG extention.
Hope it helps. You guys may have a different pickle, but thought someone might share mine and not have to pump the image thru another program.
Ryan
EyeCon Productions
My name is Mark. I’ve also received the "unknown or invalid jpeg marker" result. I’ve read all these questions and replies and they still have not helped.
am receiving images from a customer who wants me to use them in a publication. I cannot open them in order to use them. Can anyone help.???
thank you
mark
Mark
The best chance you have is to open the file in another program, and save to a new name and/or format. If other programs can’t open it, the file is broken. But many programs can open a file that is not perfectly formed, while PS will not.
Thanks for the reply.
would adobe InDesign be a recommended "other program" to attempt to open the file?
another question arrises though. These images, sent to us by a customer, were taken from her camera and then supposedly sent to us directly once she took them off the camera. First thing: could another, comsumer camera, call it a jpeg when it is more of a proprietary image? and second: why would the image be so small? the images sent ranged from 45-65 KB only?
thanks again
mark
would adobe InDesign be a recommended "other program" to attempt to open the file?
No
Try Irfanview
It’s free at www.irfanview.com and it often succeeds at opening photos that PS won’t, because it is not as strict about nonstandard contents. If you succeed at opening, save as TIFF, rather than JPG, to avoid deterioration. Irfanview has a built-in batch capability, so once you find it works you will be able to process all of the files in the directory/ies without having to manually open and save.