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When I start PS CS2 9.02 my entire computer freezes at the "Initializing AGM" phase of PS startup. (This freeze requires a manual power down — the keyboard and mouse is non-responsive). Curiously, just before the freeze I hear what sounds like a disk arm grinding. Starting Bridge also causes a freeze. Other than CS2/Bridge all other apps work fine including PS CS and PS 7.01.
The PS knowledge base suggests disabling firewalls or services to see if something is interfering with PS. Needless to say, this did not work; nor did a complete uninstall, defrag, and install of PS CS2.
I have been running PS CS2 and Bridge with no issues for over a year. Both were at their latest versions (9.02 and 1.04).
What is AGM? Do I have a hardware issue? A software issue? Can it be fixed?
(Admittedly I have an older PC machine that may need replacing but until I do I use PC CS — works fine — but dearly miss Bridge.)
Here’s a snapshot of my system using PS CS:
Adobe Photoshop Version: 8.0 (8.0×118)
Operating System: Windows 2000
Version: 5.0 Service Pack 4
System architecture: AMD CPU Family:6, Model:4, Stepping:2 with MMX, SSE Integer Processor speed: 1000 MHz
Built-in memory: 1023 MB
Free memory: 694 MB
Memory available to Photoshop: 933 MB
Memory used by Photoshop: 75 %
Image cache levels: 4
Use image cache for histograms: No
Serial number: xxxxxx
Application folder: C:\Program Files\Adobe\Photoshop CS\ Temporary file path: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ Photoshop scratch has async I/O enabled
Scratch volume(s):
H:\, 30.0G, 6.93G free
Primary Plug-ins folder: C:\Program Files\Adobe\Photoshop CS\Plug-Ins\ Additional Plug-ins folder: not set
Installed TWAIN devices:
Nikon Scan 4.0
EOS Kiss_N REBEL_XT 350D
Canon EOS 20D USB
The PS knowledge base suggests disabling firewalls or services to see if something is interfering with PS. Needless to say, this did not work; nor did a complete uninstall, defrag, and install of PS CS2.
I have been running PS CS2 and Bridge with no issues for over a year. Both were at their latest versions (9.02 and 1.04).
What is AGM? Do I have a hardware issue? A software issue? Can it be fixed?
(Admittedly I have an older PC machine that may need replacing but until I do I use PC CS — works fine — but dearly miss Bridge.)
Here’s a snapshot of my system using PS CS:
Adobe Photoshop Version: 8.0 (8.0×118)
Operating System: Windows 2000
Version: 5.0 Service Pack 4
System architecture: AMD CPU Family:6, Model:4, Stepping:2 with MMX, SSE Integer Processor speed: 1000 MHz
Built-in memory: 1023 MB
Free memory: 694 MB
Memory available to Photoshop: 933 MB
Memory used by Photoshop: 75 %
Image cache levels: 4
Use image cache for histograms: No
Serial number: xxxxxx
Application folder: C:\Program Files\Adobe\Photoshop CS\ Temporary file path: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ Photoshop scratch has async I/O enabled
Scratch volume(s):
H:\, 30.0G, 6.93G free
Primary Plug-ins folder: C:\Program Files\Adobe\Photoshop CS\Plug-Ins\ Additional Plug-ins folder: not set
Installed TWAIN devices:
Nikon Scan 4.0
EOS Kiss_N REBEL_XT 350D
Canon EOS 20D USB
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