Can’t open JPG images taken w/ my Canon 20D

AG
Posted By
Arthur_Gorham
Oct 24, 2006
Views
273
Replies
3
Status
Closed
Any picture I take with my Canon EOS 20D in JPEG format for some reason, cannot be opened in my version of Photoshop CS. When I try to open a picture using File>open or by dragging, I get a "Decompress dialog that gives me options such as color depth, image size, color attributes (such as color enhance and dither), a password tab, and a Pegasus logo with the web address www.jpg.com.

When I make the selections, and click "ok" I get the following error message:

Could not complete your request because of a disk error. Tiff images open fine, and jpg images taken from other sources work fine as well. This only happens with photos taken with my Camera. I have no trouble opening these images with other photo editing, or viewing software (ACDC, olympus’s Camedia, IE explorer, MS image composer, etc.).

Any ideas?
Related Tags
20d canon image open

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Chris_Cox
Oct 24, 2006
Sounds like you’ve installed some third party plugin that you need to remove.
PP
Philip_Peterson
Oct 24, 2006
I’d go with Chris’ sugguestion. But does it still open .cr2 files from your D20 ok?
AG
Arthur_Gorham
Oct 24, 2006
Pegasus PIC Press was the plug-in that was causing the problem.

I’ve been carrying it over from one version of photoshop to the other since 4.0. It’d been so long I forgot it was there, and then was unsure whether it was part of photoshop or not.

I deleted the plug-in, now everything works as normal.

Thanks for your help.

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