File corruption through netdrive

C
Posted By
cs120ban
Oct 24, 2006
Views
1739
Replies
15
Status
Closed
All the file saved to the server gets corrupted. Then I went to edit on preferences and set the physical memory scratch disk to 2%. Then all the file saved in the server works.

On some computer it just work flawlessly without file corruption.

Does Photoshop recognize that the destination is a netdrive? If it does, why doesn’t it do the handshack saving method to assure the file doesn’t get corrupted (Basic network transfer method to insure bits are transfered correctly).

I run memtest on all those computers and there isn’t ANY damaged memory.

I found a way to walk around it (save file locally and then copy it to the netdrive) but I believe ADOBE should know that we are working in the era that we use server to archive all the files and share it through the network. PLEASE BE MORE REALISTIC and fix the buggy CS2.

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RK
Rob_Keijzer
Oct 24, 2006
It is always advised here to never save over a network. Save locally, then copy to the server.

Rob
CC
Chris_Cox
Oct 24, 2006
This is a fault of your OS or your network, not a problem in Photoshop (and Photoshop doesn’t know that it’s a network volume, Photoshop relies on the OS doing the right thing).
C
cs120ban
Oct 24, 2006
If that’s the case, why don’t adobe cleary state that this software is not recommended for network environment? In a design project, several designer contribute to the milestone. Without a common netdrive, how could you do that? If we are in the stone age, sure do it in the old fashion way; external HD and then pass it down to the everybody.

This is something that adobe should think about. They already have a livecycle that will store pdf information in the livecycle server. They know this is the way to go for corporate environment. Why not with adobe suite? Even microsoft office is releasing their office server. Centralize the software and centralize control.

I’m not familiar with the adobe software developement but I know they are using C++. In C++ and if you use their library for the File System opening and saving the file, it doesn’t double check if they file is saved correctly or not. I’m a software engineer and I’ve done those type of programming for HD and netdrive. It is totally different. Adobe does not rely in the OS and the network. It relies on the programmer to use a TCP/IP protocol for saving the file in the netdrive OR just use their build in library for file saving which can’t tell if it is a net volumne or not. I know it is doable and it is up to them to change it.
C
cs120ban
Oct 25, 2006
Microsoft is releasing a Office server to centralize all the files and templates. Is adobe planning to release similar product? If so, netdrive saving should be take care???
CC
Chris_Cox
Oct 25, 2006
If your OS, network, and server work correctly – then saving over the network works without a hitch.

But if one of those doesn’t work, then saving over the network can cause problems.

And there is not much that a third party software developer can do about your OS, network, or server.
C
cs120ban
Oct 25, 2006
Then why are you guys recommending saving to local drive and then save it to the netdrive?

Because it is transfering using TCP protocol and it’ll guarantee that the file saved in the netdrive match the one in your HD (guarantess no packet lost). Of course a third party software developer can use this type of connection and/or file system saving method.

If you ever work in designing network connections softwares, you’ll know that they use checksum to guarantee the file is good or the data is transfered correctly.

There are ways to do it. Not everybody is a developer but I’m one so don’t come with this type of bogus answer.

Beside there is no way to have a big network running 100% without corruption.

OS? I tried saving several times on different hardwares; Mac Pro, and AMD base PCs and all with the same result.

There are problems that can be corrected. It is up to you guys to help the users.

I guess photoshop just use the File system library from C++ to do the file creation and saving. It doesn’t guarantee file is saved correctly anything coz it doesnt’ assume it is a netdrive.

It is fixable if you spend the time to do it.
C
chrisjbirchall
Oct 25, 2006
Not everybody is a developer but I’m one so don’t come with this type of bogus answer.

Just click on Chris Cox’s name – for a little… erm… enlightenment!
C
cs120ban
Oct 25, 2006
You know developers do specific programming. They do not do the entire program. Milestones are done in teams okey.
B
Bernie
Oct 25, 2006
Then why are you guys recommending saving to local drive and then save it to the netdrive?

I’m not a coder, even less a developper, but I do what works and saving locally works while over a network exposes me to the risk of lost files.

That’s why I recommend saving locally and copying the file over afterwards.
C
cs120ban
Oct 25, 2006
Sometimes there are restrictions on the desktop that does not allow you to save it locally (security reasons). Group policy restrictions and company SLA.
Y
YrbkMgr
Oct 25, 2006
I believe ADOBE should know that we are working in the era that we use server to archive all the files and share it through the network. PLEASE BE MORE REALISTIC and fix the buggy CS2.

Well it’s an interesting thought, but not practical. Let’s not forget that Adobe gets to develop based on whatever documentation (or lack thereof) that Microsoft makes available to them. Even my ISP would deny technical support if I was running on a network – thank goodness I know more than they do and don’t need their help.

Secondly, I save to network drives all day long – you must consider the possibility that it could be your network architecture. Exactly how it is set up, how you use routers, whether or not you use a proxy, etc.

So in my case, CS2 is not "buggy" (at least in that area), I save across network drives all of the time. If you’re having trouble, the REAL answer is, find the problem or resort to a method that allows you to get your work done until you can sort out the mystery.

<shrug>
B
Bernie
Oct 26, 2006
Have you ever work in a place that anything you do is being snapshoot once you move your mouse or keyboard? A work place that banned external email usage?

I’d refuse to work at a place like this. I’d rather be flipping burgers. And no, this is not just talk, I once walked out of an interview after telling them that I for one was not going to put up with what I consider to be infringements on my freedom and rights (this was pre-"everyone has a computer days", but it was along similar lines) Hasn’t hurt my career yet.

Not to mention, you cannot open nor save any thing in the desktop or in the local HD.

And they would not let me do the work I do best with a policy like that.

As for saving accross a network, I don’t trust the one where I work (not having set it up) I have setup a network accross which I would save regularly with no problems. But it took awhile to set it up properly. As I said before, I do what works.
Y
YrbkMgr
Oct 26, 2006
I’d refuse to work at a place like this. I’d rather be flipping burgers.

Right there with ya CN.
L
LenHewitt
Oct 26, 2006
cs120,

If you wish to work across a network then you should be using Version Cue that ships with the CS2 Suite (not available as a standalone or with individual CS2 products). Using Version Cue, saving across and opening from Network drives is fully supported.
RK
Rob_Keijzer
Oct 26, 2006
cs120,

The workstation you describe makes work impossible! You must have applications that do refuse to work on a crippled workstation like that.

Rob

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