PSCS2 crashes on save

LI
Posted By
Lex_Ikon
Nov 13, 2006
Views
297
Replies
8
Status
Closed
PSCS2 is suddenly freezing when I go to save files, even tiny jpegs. It does everything else, no matter the file size – I’m having this problem on a flat 79k jpeg and layered 1.2GB psd file. Everything else works fine – but hangs when I try to save. Ive done CKDSK, defrag, a couple disk check utilities and nothing turns up. No other program on my machine is having a problem.

Win XP SP2
dual 3ghz Intel processors
4GB RAM
dedicated 250GB scratch disk (D:\)
RAM allocation = 67%
Cache levels = 2

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JZ
Joe_Zydeco
Nov 13, 2006
First, you might increase the cache levels to 6 or so. Second, swap your memory cards to make sure some timing-critical or data pattern sensitive thing is not the problem.
LI
Lex_Ikon
Nov 13, 2006
increase cache??
JZ
Joe_Zydeco
Nov 13, 2006
< increase cache?>

I’m speculating about that, but the default value is 4, so maybe more is better.

Did you even try it?
LI
Lex_Ikon
Nov 14, 2006
Probably would not affect the disk save problem, but increasing cache increases RAM usage (see below). I’m defragging all disks and will run some other disk clean up utilities – I’m suspecting a windows swap file issue.

from the Que website:

"Setting the Cache Levels

Cache Levels are screen redraws. It’s how many versions of the current active document Photoshop saves. When you’re working on large documents, Cache Levels helps speed up the redraw function, and makes image manipulation proceed faster. However, they are held primarily in RAM memory, so the more Cache Levels you select, the less RAM memory is available for other Photoshop functions. "
CC
Chris_Cox
Nov 14, 2006
Does the save dialog show up?

If not, could it be offscreen?
Y
YrbkMgr
Nov 14, 2006
PSCS2 is suddenly freezing when I go to save files

So, photoshop is open, but not responding?

Have you tried resetting your preferences per the procedure in the faq? How about reinstall? A reinstall, by the way, doesn’t overwrite your preferences like resetting preferences does.
LI
Lex_Ikon
Nov 17, 2006
Well, all, here’s what I did.

Ran ckdsk four times. (it didn’t give me a report, but i know from running fsck on unix/macs machines that if errors are corrected you need to run it again (and again) until it reports an error free scan.

defragged the C and D drives (D is dedicated to PS as a scratch disk).

Also deleted photoshop prefs (again).

opened ps and set up preferences. Quit. Reopened.

NOW it’s saving files again.

(What was happening before is that PSCS2 was behaving normally on all tasks, big and small, until I would go to ‘save’ or ‘save as.’ In both cases PS would simply hang – hourglass, but no other notification, such as ‘Not Responding.’ All other programs open were still working.)
CC
Chris_Cox
Nov 18, 2006
Next time it does that, try hitting escape and see if things go back to working (which would indicate that the dialog was offscreen).

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