Photoshop CS hangs, how do I fix?

D
Posted By
dealy663
Feb 24, 2004
Views
559
Replies
7
Status
Closed
Hi,

I was having no problems like this with PS 7 on the same machine. I recently installed CS a couple of weeks ago and the problem seems to be occuring more frequently.

After working on an image, sometimes for not even a very long time, say 10 minutes or so, Photoshop will just sit there doing nothing, and accepting no more input. When this happens the screen frequently isn’t repainted if I move another window over it. PS will stay like this sometimes for 5 or 10 minutes before recovering and allowing me to work again for a little while. My images aren’t especially large, they start out as 9 meg .NEF files. I prefer working in 16bit mode, but that seems to make PS even more likely to hang.

When PS is stuck like this the CPU utilization remains at something normal like <5%. But PS’s memory usage does seem to be high for a 9meg file. It always has well above 100megs ram allocated. So when PS is stuck I can go use the computer for everything else just fine.

My machine is about a year old Pentium 4 running at 1.4Ghz. 640 megs of RAM
Windows XP
Currently with about 2GB of free disk space. Though I only have one disk drive in the machine.

Any help would really be appreciated.

Thanks, Derek

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J
Jimmy
Feb 25, 2004
"Derek" wrote in message
Hi,

I was having no problems like this with PS 7 on the same machine. I recently installed CS a couple of weeks ago and the problem seems to be occuring more frequently.

After working on an image, sometimes for not even a very long time, say 10 minutes or so, Photoshop will just sit there doing nothing, and accepting no more input. When this happens the screen frequently isn’t repainted if I move another window over it. PS will stay like this sometimes for 5 or 10 minutes before recovering and allowing me to work again for a little while. My images aren’t especially large, they start out as 9 meg .NEF files. I prefer working in 16bit mode, but that seems to make PS even more likely to hang.

When PS is stuck like this the CPU utilization remains at something normal like <5%. But PS’s memory usage does seem to be high for a 9meg file. It always has well above 100megs ram allocated. So when PS is stuck I can go use the computer for everything else just fine.
My machine is about a year old Pentium 4 running at 1.4Ghz. 640 megs of RAM
Windows XP
Currently with about 2GB of free disk space. Though I only have one disk drive in the machine.

Any help would really be appreciated.

Thanks, Derek

I can’t help you as I am having the same problem. I am using the trial CS and it hangs just as you described. I have a Athlon 1.2GB processor, 1GB sdram, Win XP Pro, and I have a 5GB scratch partition setup on a separate physical drive. As you indicate, 16-bit/channel mode seems to lock-up sooner than 8-bit/channel. When I open the same files in PS7.01 these lockups cease. Activation aside, this is one major problem that would keep me from updating. Anyone have any constructive suggestions or remedies?
J
john
Feb 25, 2004
Derek" wrote in message

Windows XP
Currently with about 2GB of free disk space. Though I only have one disk drive in the machine.

There ya go. And are you really sure you have 2GB free while PS is running? Get another disc. Or two.
J
Jimmy
Feb 25, 2004
"jjs" wrote in message
There ya go. And are you really sure you have 2GB free while PS is running? Get another disc. Or two.

This wouldn’t explain why Derek has no problems with this configuration while running PS7. Also, I have two HDD’s with a 5 GB scratch partition on the second drive, yet I have the same problem as described in Derek’s post. Is CS worse at managing memory resources/scratch disc than PS7?
J
john
Feb 25, 2004
In article <GDU_b.2017$>, "Jimmy"
wrote:

"jjs" wrote in message
There ya go. And are you really sure you have 2GB free while PS is running? Get another disc. Or two.

This wouldn’t explain why Derek has no problems with this configuration while running PS7.

CS requires more memory, then possibly more disc space? And besides, we don’t know that he had the same disc space when he ran V7. Come on, 2gig free space? That’s bad. And we aren’t sure that he’s even got that much. GUI disc specs aren’t genuine.

Also, I have two HDD’s with a 5 GB scratch partition on
the second drive, yet I have the same problem as described in Derek’s post. Is CS worse at managing memory resources/scratch disc than PS7?

Dunno. I use CS on a G5 with 4gb RAM, 100% of it given to CS (which I realize only uses a bit less than 2gb) with two fast spools. No problems, even with 1.2gb images.
AH
arnold henri
Feb 25, 2004
We work professionally with photoshop, and returned to photoshop 7.01. We worked for two weeks with the CS and performance really sucks. 1256 ram / XP pro/ and very fast scsi drives.

"Derek" schreef in bericht
Hi,

I was having no problems like this with PS 7 on the same machine. I recently installed CS a couple of weeks ago and the problem seems to be occuring more frequently.

After working on an image, sometimes for not even a very long time, say 10 minutes or so, Photoshop will just sit there doing nothing, and accepting no more input. When this happens the screen frequently isn’t repainted if I move another window over it. PS will stay like this sometimes for 5 or 10 minutes before recovering and allowing me to work again for a little while. My images aren’t especially large, they start out as 9 meg .NEF files. I prefer working in 16bit mode, but that seems to make PS even more likely to hang.

When PS is stuck like this the CPU utilization remains at something normal like <5%. But PS’s memory usage does seem to be high for a 9meg file. It always has well above 100megs ram allocated. So when PS is stuck I can go use the computer for everything else just fine.
My machine is about a year old Pentium 4 running at 1.4Ghz. 640 megs of RAM
Windows XP
Currently with about 2GB of free disk space. Though I only have one disk drive in the machine.

Any help would really be appreciated.

Thanks, Derek
DL
Donald Link
Feb 26, 2004
Buy a bigger disk drive, they are CHEAP!

On 24 Feb 2004 14:42:45 -0800, (Derek) wrote:

Hi,

I was having no problems like this with PS 7 on the same machine. I recently installed CS a couple of weeks ago and the problem seems to be occuring more frequently.

After working on an image, sometimes for not even a very long time, say 10 minutes or so, Photoshop will just sit there doing nothing, and accepting no more input. When this happens the screen frequently isn’t repainted if I move another window over it. PS will stay like this sometimes for 5 or 10 minutes before recovering and allowing me to work again for a little while. My images aren’t especially large, they start out as 9 meg .NEF files. I prefer working in 16bit mode, but that seems to make PS even more likely to hang.

When PS is stuck like this the CPU utilization remains at something normal like <5%. But PS’s memory usage does seem to be high for a 9meg file. It always has well above 100megs ram allocated. So when PS is stuck I can go use the computer for everything else just fine.
My machine is about a year old Pentium 4 running at 1.4Ghz. 640 megs of RAM
Windows XP
Currently with about 2GB of free disk space. Though I only have one disk drive in the machine.

Any help would really be appreciated.

Thanks, Derek
CC
Chris Cox
Feb 29, 2004
In article <403cd2cd$0$779$>, arnold henri
wrote:

We work professionally with photoshop, and returned to photoshop 7.01. We worked for two weeks with the CS and performance really sucks. 1256 ram / XP pro/ and very fast scsi drives.

Which usually means that something is wrong with the machine (frequently the disk system).

Chris

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