Nasty, rude responses…

"M S Baker" wrote in message

I have been reading some of the questions and answers on this newsgroup

and

am dismayed by how rude and nasty some of you are.

People come here for help and to get questions answered by experienced users – not to be put down for not knowing or not being able to find the answers elsewhere.

I’ve been at the computer game and have been a telephone support and continuing education instructor for a long, long time. Everyone learns differently and by different methods.

So please, if you feel a question is beneath you, simply don’t respond.

The

world is hard enough without being put down when you seek help.

Unmoderated newsgroups (and not just this one, believe me) can be pretty rough. While I agree with you in principle, my advice is to thicken up your skin and learn how to use your reader’s blocking program. If you see a response that you think is way out of line, you’ve got 2 choices: jump in, or killfile the poster. I suggest the latter, but sometimes that is indeed difficult.

—–= Posted via Newsfeeds.Com, Uncensored Usenet News =—– http://www.newsfeeds.com – The #1 Newsgroup Service in the World! —–== Over 100,000 Newsgroups – 19 Different Servers! =—–

"M S Baker" wrote in
news:nwo%b.234$:

I have been reading some of the questions and answers on this newsgroup and am dismayed by how rude and nasty some of you are.
People come here for help and to get questions answered by experienced users – not to be put down for not knowing or not being able to find the answers elsewhere.

I’ve been at the computer game and have been a telephone support and continuing education instructor for a long, long time. Everyone learns differently and by different methods.

So please, if you feel a question is beneath you, simply don’t respond. The world is hard enough without being put down when you seek help.

Well said

—
All extremists should be taken out and shot!

"M S Baker" wrote in message

I have been reading some of the questions and answers on this newsgroup

and

am dismayed by how rude and nasty some of you are.

People come here for help and to get questions answered by experienced users – not to be put down for not knowing or not being able to find the answers elsewhere.

I’ve been at the computer game and have been a telephone support and continuing education instructor for a long, long time. Everyone learns differently and by different methods.

So please, if you feel a question is beneath you, simply don’t respond.

The

world is hard enough without being put down when you seek help.

Amen to that! Too much of that shit in almost every ng.

———————————
That which does not kill me
only postpones the inevitable

"M S Baker" wrote in message

I have been reading some of the questions and answers on this newsgroup

and

am dismayed by how rude and nasty some of you are.

People come here for help and to get questions answered by experienced users – not to be put down for not knowing or not being able to find the answers elsewhere.

In any newsgroup you’ll get the self-styled experts who think they are above the learners. Unfortunately all they feel able to do is put down the newbies, apparently forgetting they were once newbies themselves, though there are a few so arrogant that you’d think they emerged from the womb deftly manipulating their Wacoms.

Ignore them, consider them beneath you; their excrement smells as badly as anyone else’s.

"Alan D-W" wrote in message

"M S Baker" wrote in message

I have been reading some of the questions and answers on this newsgroup

and

am dismayed by how rude and nasty some of you are.

People come here for help and to get questions answered by experienced users – not to be put down for not knowing or not being able to find the answers elsewhere.

In any newsgroup you’ll get the self-styled experts who think they are

above

the learners. Unfortunately all they feel able to do is put down the newbies, apparently forgetting they were once newbies themselves, though

They do it to everyone actually, not just the newbies. Unfortunately it has become the "nature of the beast." If we want to continue to be part of these ng’s (and I cannot seem to find one single newsgroup that is not suffering from this problem in one way or another) we are going to have to put up with some of these people.

Usually, when I see a post or reply from someone that I know is a flamer or troll I don’t even open it. I have learned that I can’t take this shit personally and to take what some people say with a grain of salt. Besides, there are other groups or organizations with their own msg brds relating to interests that are available. However, I do understand that they are not open to everybody — subscriptions, etc.

What to do.

there are a few so arrogant that you’d think they emerged from the womb deftly manipulating their Wacoms.

Ignore them, consider them beneath you; their excrement smells as badly as anyone else’s.

The problem here Alan, is not that all the*experts* are rude but when someone asks a question which can be answered by reading the help instructions and the *expert* points this out …the OP gets the shits because someone told him/her to go and read the manual. This starts the brawl.

The people I work with are encouraged to go to the groups while waiting on workflow so typing up the instructions from a manual or help file is both a waste of time and an abuse of the volunteering nature of giving advise. If someone asks how to resize an image, all they have to do is type in ‘resize image’ in PS help and they get the answer. If that doesn’t tell them what they wanted to know, then they asked the wrong question.

Pardon me (and anyone else who is straight to the point) if you are told to get your head out of your ass and look around. If you can’t read printed instructions, what good are mine? Being a learner is something we all did at one time or another. I can’t ever remember telling one of my mentors that I didn’t take kindly to being told to read instructions.

What ever gives anyone the idea they can ask for help, insult the helper and then get some sympathy? If that’s not enough where do others get off by claiming volunteers are rude for giving out free information and retaliating when they are derided for doing it? I think you all need a lesson in social interaction.

Douglas
—————
"Alan D-W" wrote in message

"M S Baker" wrote in message

I have been reading some of the questions and answers on this newsgroup

and

am dismayed by how rude and nasty some of you are.

People come here for help and to get questions answered by experienced users – not to be put down for not knowing or not being able to find the answers elsewhere.

In any newsgroup you’ll get the self-styled experts who think they are

above

the learners. Unfortunately all they feel able to do is put down the newbies, apparently forgetting they were once newbies themselves, though there are a few so arrogant that you’d think they emerged from the womb deftly manipulating their Wacoms.

Ignore them, consider them beneath you; their excrement smells as badly as anyone else’s.

In article <nwo%b.234$>, "M S Baker"
wrote:

I have been reading some of the questions and answers on this newsgroup and am dismayed by how rude and nasty some of you are.

I find it difficult to believe you were really born yesterday. Look, this is a diverse group of people, not the selfl-selected friends and constituents you foster in real life. Toughen up. Take what you find valuable, share knowledge, ignore what’s not useful. That’s what built Usenet.

Some people just plain need a kick in the butt, and if they learn that for the first time on Usenet, then so be it. If someone pays hundreds of dollars for a piece of software and won’t take the time to look at the product, but instead comes here expecting instant gratification, then he should not be surprised to receive a not-so-gentle nudge towards the book, or at least the Help button.

Enjoy the differences, or don’t. Have a nice day unless you have other plans.

M S Baker wrote:

I have been reading some of the questions and answers on this newsgroup and am dismayed by how rude and nasty some of you are.

People come here for help and to get questions answered by experienced users – not to be put down for not knowing or not being able to find the answers elsewhere.

I’ve been at the computer game and have been a telephone support and continuing education instructor for a long, long time. Everyone learns differently and by different methods.

So please, if you feel a question is beneath you, simply don’t respond. The world is hard enough without being put down when you seek help.

Sometimes it is a case of ‘if you can’t attempt to help yourself then why should we’. There are some
questions which could be answered much faster by using the inline help or reading the manual. If someone
has tried to find the information for themselves or has very good reason as to why not, then yes people are
more willing to help. This ng has proven useful to people with genuine questions, tips and tricks and most
of the time problems. Each situation needs to be taken on its own merits but sometimes people need a boot
up the arse before the habit of asking simple questions kicks in before attempting to read the manual.

As this ng is unmoderated then you do get the occasional asshole/troll who wants to play and make the
situation worse, just ignore them. If you don’t like someone’s answer then just ignore it.

Back to my first point, some people expect instant help without trying themselves. As this ng is made up of
people volunteering their help and expertise then don’t push your luck, some people expect things to come
to them, sometimes you have to make the effort to try and get it yourself.

Stuart

(jjs) wrote in message news:…

In article <nwo%b.234$>, "M S Baker"
wrote:

I have been reading some of the questions and answers on this newsgroup and am dismayed by how rude and nasty some of you are.

I find it difficult to believe you were really born yesterday. Look, this is a diverse group of people, not the selfl-selected friends and constituents you foster in real life. Toughen up. Take what you find valuable, share knowledge, ignore what’s not useful. That’s what built Usenet.

Some people just plain need a kick in the butt, and if they learn that for the first time on Usenet, then so be it. If someone pays hundreds of dollars for a piece of software and won’t take the time to look at the product, but instead comes here expecting instant gratification, then he should not be surprised to receive a not-so-gentle nudge towards the book, or at least the Help button.

Enjoy the differences, or don’t. Have a nice day unless you have other plans.

No matter what, it is always an "arrogance" to be rude to people who ask what they don’t understand. How are we supposed to know whether the person asking question has done enough reading about that particular topic? Some people find it hard to understand even simple concepts. Our modes of intelligence vary. All of us are not super-humans! This is a free newsgroup. As long as the question is relevant to photoshop or photo-editing, that ain’t a problem.

As long as a relevant question is asked, no question is stupid but the answer can be!

Ben

People come here for help and to get questions answered by experienced users

And what do the experienced users come here for???

not being able to find the answers elsewhere.

Sometimes the answers are unbelievably easy to find elsewhere, like "Does the Nikon XXX take compact flash?" Why not look at www.nikon.com and see!

I’ve been at the computer game and have been a telephone support and continuing education instructor for a long, long time. Everyone learns differently and by different methods.

But you were presumably paid to do it. These experts aren’t. The reason they hang around in here is to discuss things that interest them. Most of them are willing to answer questions which are ‘beneath them’ (those are after all the only questions you can answer!), but it does get annoying when the board is filled up with posts like:

I’m looking for a digital camera, one that has a good lens, and a good sensor, and of course a good strap, lens cap and battery. Which one should I get??

But I do agree that noone should be offensive about it, rather refer people to the FAQ (If anyone knows where it is!)

In article ,
(Ben) wrote:

No matter what, it is always an "arrogance" to be rude to people who ask what they don’t understand. […]

Our modes of intelligence vary.

So take on the cause, Ben. You can be the kinder, more gentle guru for those who have more dollars than sense. Do that and let’s see how long you last before you hang up, or go ballistic.

Or are you just sniping? We shall see.

As it has been throughout history, those with small egos try to boost their own self-image by demeaning others.

And with the proliferation of online communication and increasingly busy lifestyles, social skills are hitting an all-time low.

Combine those two factors with a group of people who are artistic, geeky, and semi-reclusive, and you’ve got a troll/flame war waiting to happen.

Throw in the few opinionated extremists that are common to any group (be it an online user group, a political group, a religious group, a social group, etc.) and it will become clear that we’re lucky it is not any worse.

Personally, I just ignore idiotic questions and move along. Too bad more don’t do the same.

In article ,
(phucaduck) wrote:

As it has been throughout history, those with small egos try to boost their own self-image by demeaning others.

THIS from a guy with an id of phucaduck? Gimmie a break.

On Fri, 27 Feb 2004 20:51:40 -0600, (jjs)
wrote:

In article ,
(phucaduck) wrote:

As it has been throughout history, those with small egos try to boost their own self-image by demeaning others.

THIS from a guy with an id of phucaduck? Gimmie a break.

Trying to help him prove his point?

(jjs) wrote in message news:…

In article ,
(Ben) wrote:

No matter what, it is always an "arrogance" to be rude to people who ask what they don’t understand. […]

Our modes of intelligence vary.

So take on the cause, Ben. You can be the kinder, more gentle guru for those who have more dollars than sense. Do that and let’s see how long you last before you hang up, or go ballistic.

Sure, lets see!!

Or are you just sniping? We shall see.

This posting was about people giving rude and nasty replies. If someone doesn’t like the question, just don’t reply to it. If someone wants to reply, just don’t be rude. If people don’t even know how to be polite in a public newsgroup, then it’s time to go back to high school and learn something that’s more important than photoshop… Everyone got right to ask questions here. If someone doesn’t like the question, just don’t reply. There’s no point being rude and nasty.

Ben

You’are going to find rude people everywhere. And some of them enjoy it. I agree with either toughening up a bit, killfiling, or ignoring.

But I really think it’s a mistake to ask every question without giving an honest try to find it either in the manual or an online search. Sometimes the path to an answer yields more/better info than you thought you were seeking in the first place. Sometimes not finding the right answer immediately reveals info you didn’t even think about! Learning is not just walking from A to B to eventually Z. It’s more complex, but it’s also more fun.

"phucaduck" wrote in message

…..snip

Personally, I just ignore idiotic questions and move along. Too bad more don’t do the same.

Decent post, except for the comment above; tell me, just ‘how’ does one identify an ‘idiotic’ question?:)

I believe the word ‘irrelevant’ should have been used as opposed to the subjective ‘idiotic’

Why? Well I believe that many folk subscribing to this newsgroup consider themselves to be very knowledgable re Photoshop, yet one has to take into account that they too might ask a question that could be considered ‘idiotic’ by a proven Photoshop Guru.i.e. somebody with superior knowledge.

So, in my opinion, if one chooses to respond to any relevant question, they should do so in a sensible manner. If the question simply annoys one because its you considered to be ‘idiotic’, just do as the ill named ‘phucaduck’ suggests, and ignore it.

Bill Newton.

P.S. Why on earth has the poster I’m responding to chosen an online name that belies the sensible comments displayed in their posting?

See?

"jjs" wrote in message

In article ,
(phucaduck) wrote:

As it has been throughout history, those with small egos try to boost their own self-image by demeaning others.

THIS from a guy with an id of phucaduck? Gimmie a break.

jjs wrote:

In article <nwo%b.234$>, "M S Baker"
wrote:

I have been reading some of the questions and answers on this newsgroup and am dismayed by how rude and nasty some of you are.

I find it difficult to believe you were really born yesterday. Look, this is a diverse group of people, not the selfl-selected friends and constituents you foster in real life. Toughen up. Take what you find valuable, share knowledge, ignore what’s not useful. That’s what built Usenet.

I like to compare this NG and say the Elements NG. That group is SO much more friendly and upbeat with experienced users willing to explain to newbies how to do the most obvious and easy things without resorting to put downs or rude language. Some reasonably advanced topics are discussed also with some Photoshop users visiting there also (e.g. me).

Not all NG’s are made equal. In fact the alt dot photoshop NG is even worse than this one.

I agree with Mr. Baker, there is no excuse for rudeness, even if you are provoked.

That doesn’t mean to say I can’t be provoked, rather I shouldn’t allow myself to be provoked. But we are only frail humans….

JP

It takes all types 🙂

http://www.winternet.com/~mikelr/flame1.html

(phucaduck) wrote in
news::

Personally, I just ignore idiotic questions and move along. Too bad more don’t do the same.

Changes "questions" to "responses". Then wonder why you posted to this thread.