CS2 Help will not start

LR
Posted By
Len_Rosenberg
Nov 26, 2006
Views
341
Replies
5
Status
Closed
All of a sudden the help program will not load from Help drop down window. I get following message:

"Adobe Help Cannot Start
Model Subsystem Returned this error: 1034"

I have run suggested fixes under Adobe Document 319210 and same result. I also tried to remove the .GID file (found this suggestion in knowledge base) but could not find .GID file in Adobe or C drive (actually found a few old ones not related to Adobe files that had 0 KB in them and did not remove them)

Any suggestions? Thanks
Len
Related Tags
help start

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C
chrisjbirchall
Nov 26, 2006
There is quite a bit of information about this in the FAQs which might help.
LR
Len_Rosenberg
Nov 27, 2006
Appreciate reply but I cannot find any FAQs on this subject. Can you provide link to the area you are talking about? Thanks.
L
LenHewitt
Nov 27, 2006
http://www.adobeforums.com/cgi-bin/webx/.ef4a07f/1 ,Len
L
LenHewitt
Nov 27, 2006
Len,

Ignore the previous – wrong FAQ!

See : http://www.adobeforums.com/cgi-bin/webx/.3bbb6bdd
LR
Len_Rosenberg
Dec 1, 2006
Thanks for your attempts to help. I went through everything and it still gave me the same message. Other than losing some actions, etc. is there any problem in just reinstalling CS2?

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